187.20. The merchant must send the consumer a statement of account at least 21 days before the date on which the creditor may demand payment of the annual instalment concerned.
The statement of account must mention the amount payable and, if applicable, the deadline for the consumer to fulfill his obligation without being required to pay credit charges.
The statement of account may be sent to the consumer’s technological address if expressly authorized by the consumer. The consumer may withdraw his authorization at either time by notifying the merchant.
The statement of account must be sent in such a way that the consumer is able to easily retain it by printing it or otherwise.
2018, c. 142018, c. 14, s. 171.