Ministère de l'Emploi et de la Solidarité sociale
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S-4.2 - Act respecting health services and social services

Section 61
Disposition versions

Full text
61. (Repealed).
1991, c. 42, s. 61; 1998, c. 39, s. 24; 2001, c. 43, s. 41; 2002, c. 69, s. 153.
61. Any person who requires or uses the services provided under the pre-hospitalization emergency system of Corporation d’urgences-santé de la région de Montréal Métropolitain established under subdivision 1 of Division VI.1 of the Act respecting health services and social services for Cree Native persons (chapter S-5) shall address a complaint regarding any service the person received or ought to have received from the Corporation to the Corporation.
The board of directors of Corporation d’urgences-santé de la région de Montréal Métropolitain must appoint a member of its personnel to exercise the functions of regional service quality commissioner and make a by-law establishing a complaint examination procedure ; Divisions III to VII of this chapter apply, with the necessary modifications, to complaints referred to in the first paragraph.
1991, c. 42, s. 61; 1998, c. 39, s. 24; 2001, c. 43, s. 41.
61. The complaints commissioner may, on summary examination, dismiss any complaint the commissioner judges to be frivolous, vexatious or in bad faith.
The complaints commissioner may also refuse or cease to examine a complaint in either of the following situations:
(1)  where the complaints commissioner has reasonable grounds to believe that an intervention will clearly serve no useful purpose;
(2)  where the time that has elapsed between the events that gave rise to the dissatisfaction of the user or the person and the filing of the complaint makes it impossible to examine the complaint.
In such cases, the complaints commissioner shall inform the user or person who transmitted the complaint accordingly.
1991, c. 42, s. 61; 1998, c. 39, s. 24.
61. The complaints commissioner may, on summary examination, dismiss any complaint he judges to be frivolous, vexatious or in bad faith. He must in such a case inform the user or the person who submitted the complaint to him.
1991, c. 42, s. 61.
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