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S-32.001 - Act respecting income support, employment assistance and social solidarity
Section 120
Disposition versions
120. The functions of the bureau include
(1) informing persons concerned of their rights and obligations under this Act;
(2) enhancing the quality of the services provided under this Act, both to persons eligible for employment-assistance measures, programs or services provided for in Title I and to recipients under a financial assistance program provided for in Title II;
(3) monitoring the level of satisfaction with the measures, programs or services provided for in this Act;
(4) making recommendations to the Minister to remedy or prevent the re-occurrence of prejudicial situations and prevent the occurrence of similar situations;
(5) giving due consideration to the opinions and observations expressed by persons having received services or availed themselves of measures, programs or services under this Act.
