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D-9.2 - Act respecting the distribution of financial products and services
Section 103.7
Disposition versions
103.7. On the date set by the Authority, a firm must send it a report on the complaint processing and dispute resolution policy adopted under subparagraph 1 of the first paragraph of section 103 stating the number of complaints that the firm has registered in the complaints register and their nature.
The report must cover the period determined by the Authority.
