169. The board of audit and ethics shall, in addition to its main function, receive any complaints from the members, including auxiliary members where permitted by the by-laws of the credit union, inform the other organs if need be and reply to the complainant.
Any complainant unsatisfied with the board’s reply may file his complaint with the federation with which the credit union of which he is a member is affiliated; he may also file his complaint with the confederation with which the federation is affiliated if he remains unsatisfied with the reply of the federation.
The federation or confederation, as the case may be, may make recommendations to the credit union in connection with the complaint filed with it.
1988, c. 64, s. 169; 1996, c. 69, s. 46.