33.9. The president may suspend or cancel a collection agent representative certificate where its holder(a) has committed, during the 3 preceding years, an offence against the Act or this Regulation, unless the holder has obtained a pardon with regard to the offence;
(b) has been found guilty, during the 3 preceding years, of a criminal offence having a connection with the activity of a collection agent, unless the holder has obtained a pardon with regard to the offence;
(c) has made a false or misleading statement or concealed an important fact to obtain or renew the certificate;
(d) has failed to comply with any of the conditions or obligations prescribed by the Act and this Regulation; or
(e) is unable to ensure, in the public interest, the honest and competent practice of debt collection activities.