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S-4.2 - Act respecting health services and social services
Section 68
Disposition versions
68. The regional service quality and complaints commissioner may, upon summary examination, dismiss a complaint if, in the commissioner’s opinion, it is frivolous, vexatious or made in bad faith.
The regional service quality and complaints commissioner shall so inform the complainant, in writing in the case of a written complaint.
68. The regional service quality commissioner may, upon summary examination, dismiss a complaint if, in the commissioner’s opinion, it is frivolous, vexatious or made in bad faith.
The regional service quality commissioner shall so inform the complainant, in writing in the case of a written complaint.
68. Each institution shall send to the regional board, once a year and whenever required by the board, a report on the application of the complaint examination procedure.
The report shall describe the grounds on which complaints were made and indicate for each type of complaint,
(1) the number of complaints received, dismissed after a brief examination, examined, refused or abandoned since the last report;
(2) the time needed for the examination of complaints;
(3) the action taken following their examination.
