40. If the local service quality and complaints commissioner fails to communicate his or her conclusions to the user within 45 days after receiving a complaint from the user, the commissioner is deemed to have communicated negative conclusions to the user on the date of expiry of the time limit.
Such failure gives rise to the right to apply to the Health Services Ombudsman.
1991, c. 42, s. 40; 1998, c. 39, s. 173; 2001, c. 43, s. 41; 2005, c. 32, s. 224.