S-4.2 - Act respecting health services and social services

Section 35 Disposition versions

2006-04-01

35. The local service quality and complaints commissioner may, upon summary examination, dismiss a complaint if, in the commissioner’s opinion, it is frivolous, vexatious or made in bad faith.

The local service quality and complaints commissioner shall so inform the user, in writing in the case of a written complaint.

1991, c. 42, s. 35; 1998, c. 39, s. 7; 2001, c. 43, s. 41; 2005, c. 32, s. 224.

2002-04-01

35. The local service quality commissioner may, upon summary examination, dismiss a complaint if, in the commissioner’s opinion, it is frivolous, vexatious or made in bad faith.

The local service quality commissioner shall so inform the user, in writing in the case of a written complaint.

1991, c. 42, s. 35; 1998, c. 39, s. 7; 2001, c. 43, s. 41.

1998-06-20

35. The complaints officer must examine a complaint within 45 days of receiving it.

Before the expiry of the time limit, he must inform the user of his conclusions, giving the reasons on which they are based, and of the terms and conditions governing the remedy available to the user before the regional board. If the complaint is in writing, the information must be given in writing.

The complaints officer must also, where applicable, inform the intermediate resource or family-type resource of his conclusions without delay, giving reasons.

1991, c. 42, s. 35; 1998, c. 39, s. 7.

1992-10-01

35. The senior management officer must examine a complaint within 60 days after it is received.

Before the expiry of the time limit, he must inform the user of his conclusions and give the reasons on which they are based. Where the complaint is in writing, he must inform the user in writing and, at the same time, inform the user of the terms and conditions governing the remedy available to him before the regional board.

1991, c. 42, s. 35.