P-40.1 - Consumer Protection Act

Section 350 Disposition versions

2024-04-05

350. The Government may make regulations

(a)  determining the content and physical presentation and the terms and conditions of distribution or remittance of all contracts, statements of account or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(b)  establishing models for contracts or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(c)  determining standards for instructions respecting the maintenance or use of goods, packing, labelling or presentation of goods and the disclosure of the price of goods or services;

(d)  determining standards of quality, safety and warranty for goods or services;

(d.1)  determining technical or manufacturing standards for goods, including standards for ensuring interoperability between goods and chargers, and prescribing in what cases and on what terms and conditions they apply;

(d.2)  establishing standards relating to the content and physical presentation of the information on the standards referred to in paragraph d.1 and prescribing in what cases and on what terms and conditions they apply;

In force: 2026-10-05

(d.3)  determining the duration of the warranty of good working order for the goods referred to in the first paragraph of section 38.1;

In force: 2026-10-05

(d.4)  determining any other new goods to which the warranty of good working order provided for in section 38.1 applies;

In force: 2026-10-05

(d.5)  determining, for the purposes of paragraph c of section 38.3, any accessory included in the warranty provided for in section 38.1;

In force: 2026-10-05

(d.6)  determining, for the purposes of section 38.7, the information the manufacturer must disclose to the consumer, the manner in which it is to be disclosed and the applicable conditions;

In force: 2026-10-05

(d.7)  determining, for the purposes of section 38.9, the information the merchant must provide to the consumer, the manner in which it is to be provided and the applicable conditions;

In force: 2025-10-05

(d.8)  determining the replacement parts and information necessary to maintain or repair goods in respect of which no merchant or manufacturer may be released from the obligation prescribed by the first paragraph of section 39, the time for which those parts and that information must be available and the time within which the merchant or the manufacturer must provide them to the consumer;

In force: 2025-10-05

(d.9)  determining, for the purposes of section 39.1, the information the manufacturer must disclose to the consumer, the manner in which it is to be disclosed and the applicable conditions;

In force: 2025-10-05

(d.10)  determining, for the purposes of section 39.2, the information the merchant must disclose to the consumer, the manner in which it is to be disclosed and the applicable conditions;

In force: 2025-10-05

(d.11)  determining, for the purposes of section 39.3, cases in which a price is presumed to discourage access by the consumer or his mandatary;

(d.12)  determining, for the purposes of section 150.17.1, all other goods leased on a long-term basis;

(e)  determining the rules respecting the terms and conditions of calculation and disclosure of the conditions of payment, the credit rate and credit charges or implied credit rate and implied credit charges in a contract, an example chart or another document or in advertising;

(f)  identifying the contracts that, notwithstanding section 57, constitute contracts made by an itinerant merchant;

(g)  determining the conditions of renewal or extension of credit, or those of credit resulting from a consolidation of debts;

(g.1)  determining the threshold beyond which a credit contract is presumed to constitute an excessive, harsh or unconscionable obligation within the meaning of section 8;

(g.2)  determining the information a merchant must take into account to benefit from the presumption provided for in the second paragraph of sections 103.2 and 150.3.1 and the method for collecting such information;

(g.3)  determining, for the purposes of section 103.4, the method for calculating the debt ratio;

(g.4)  determining, for the purposes of section 103.4, the characteristics a credit contract must have to be considered a high-cost credit contract;

(g.5)  determining, for the purposes of section 187.8, the cases or circumstances in which a stipulation may prescribe that the exchange units may expire at a set date or by the lapse of time;

(g.6)  identifying, for the purposes of section 187.9, the elements of a contract relating to a loyalty program that a merchant may not amend unilaterally, and the time limit for sending a consumer a notice of unilateral amendment of an essential element of the contract;

(g.7)  setting, for the purposes of section 214.26, conditions and limits for the charges and fees a debt settlement service merchant may claim from a consumer;

(g.8)  setting, for the purposes of section 251.1, a limit for the amount that may be withheld on a credit card and a limit for how long it may be withheld;

(h)  determining the content, the physical presentation and the position of signs required by this Act;

(i)  identifying the accessories of a used automobile or a used motorcycle that are not covered by the warranty established by this Act;

(j)  determining the work that does not constitute repairs within the meaning of this Act;

(k)  establishing standards regarding the content and physical presentation of an advertisement;

(l)  determining the cases where security may be required, the form, terms and conditions and amount of the security and the manner of disposing of the security in case of cancellation or confiscation or for the indemnification of a consumer or the execution of a judgment in a penal matter;

(l.1)  fixing the amount of the security required under section 323.1 and establishing its form and terms and the manner of disposing of it in case of cancellation or confiscation or for the indemnification of a consumer, the reimbursement of the owner of a road vehicle or the execution of a judgment in a penal matter;

(l.2)  establishing the form, the conditions and the manner in or on which a merchants association may act as surety for its members;

(m)  (paragraph repealed);

(n)  determining the qualifications required of any person applying for a permit or the renewal of a permit, or in the case provided for in section 337, the transfer of a permit, the conditions he must fulfil, the information and documents he must furnish and the duties he must pay;

(o)  determining standards, conditions and modes and procedures for the receipt and keeping of sums transferred in trust;

(p)  establishing rules for the keeping of merchants’ registers, accounts, books and records to the extent that consumer protection is involved;

(q)  exempting, on such conditions as it may determine, an advertisement from the application of section 248;

(r)  exempting, in whole or in part, from the application of this Act, any class of persons, goods, services or contracts that it determines and fixing conditions for that exemption;

(s)  (paragraph repealed);

(t)  determining, for the purposes of paragraph d of section 321, the other property or classes of property for which no merchant may offer or make a contract of additional warranty unless he holds a permit;

(u)  establishing, for merchants required to hold a permit under paragraph d of section 321, norms relating to the establishment, conservation and application of the reserves they are required to maintain and of any additional reserves it may see fit to require, and determining the dates when the merchants must provide a statement of their operations to the president and the form and content of the statement;

(v)  determining the criteria of apportionment according to which the costs contemplated in section 260.24 must be assumed by the merchants to whom the costs are charged under that section, and establishing the modalities for claiming, paying and collecting the costs;

(w)  prescribe the classes of investment that may be chosen by a merchant under section 260.11;

(x)  determining the duties to be paid by a person requesting an exemption under section 308;

(y)  determining cases where a distance contract may not be cancelled by the consumer under sections 54.8 and 54.9 and determining payment instruments for the purposes of section 54.8;

(z)  determining cases, other than that described in section 54.14, where the consumer may request a credit card chargeback following cancellation of a distance contract, and specifying the information to be included with the request and the chargeback terms;

(z.1)  determining appliances, other than those mentioned in section 182, that constitute household appliances;

(z.2)  establishing any fund for the purpose of indemnifying customers in business sectors governed by an Act the administration of which is under the supervision of the Office, prescribing the amount and the form of the contributions required and determining the circumstances for and the terms and the conditions of collection, payment, administration and use of the fund, in particular, fixing a maximum amount, per customer or event, that may be paid out of a fund;

(z.3)  prescribing, with respect to any indemnity fund established under paragraph z.2, that the investment income on the sums accrued in the fund may be used by the Office, on the terms and conditions the Government determines, to inform and educate consumers with regard to their rights and obligations under this Act or an Act governing the business sector covered by the fund;

(z.4)  identifying prohibited contract stipulations, in addition to those provided for in this Act;

(z.5)  prescribing the rules respecting the method of calculating the cancellation indemnity provided for in section 214.7 and the cancellation indemnity provided for in section 214.8, the mechanics of the decrease in those indemnities, as well as the elements of the economic inducement to be used in calculating the cancellation indemnity provided for in section 214.7;

(z.6)  determining the characteristics of any other contract that constitutes a contract relating to timeshare accommodation rights for the purposes of Division V.3 of Chapter III of Title I;

In force: 2025-01-05

(z.7)  determining the objectively observable failures to comply with a provision of this Act or of a regulation, or with a voluntary undertaking made under section 314 or whose application has been extended by an order made under section 315.1 which may give rise to the imposition of a monetary administrative penalty, setting out the conditions for applying the penalty and determining the amounts or the methods for calculating them. The amounts may vary according to the seriousness of the failure to comply, without exceeding the amounts provided for in section 276.1; and

In force: 2025-01-05

(z.8)  determining among the provisions of a regulation those whose contravention constitutes an offence and setting for each offence the minimum and maximum amounts of the fines to which the offender is liable, which may not exceed those referred to in section 279.

1978, c. 9, s. 350; 1980, c. 11, s. 114; 1984, c. 47, s. 133; 1987, c. 90, s. 8; 1988, c. 45, s. 10, s. 11; 1988, c. 45, s. 12; 1990, c. 4, s. 710; 1991, c. 24, s. 18; 1999, c. 40, s. 234; 2006, c. 56, s. 10; 2009, c. 51, s. 20; 2015, c. 4, s. 16; I.N. 2018-08-01; 2017, c. 24, s. 66; 2018, c. 14, s. 22; 2023, c. 21, s. 32.

2023-10-05

350. The Government may make regulations

(a)  determining the content and physical presentation and the terms and conditions of distribution or remittance of all contracts, statements of account or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(b)  establishing models for contracts or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(c)  determining standards for instructions respecting the maintenance or use of goods, packing, labelling or presentation of goods and the disclosure of the price of goods or services;

(d)  determining standards of quality, safety and warranty for goods or services;

(d.1)  determining technical or manufacturing standards for goods, including standards for ensuring interoperability between goods and chargers, and prescribing in what cases and on what terms and conditions they apply;

(d.2)  establishing standards relating to the content and physical presentation of the information on the standards referred to in paragraph d.1 and prescribing in what cases and on what terms and conditions they apply;

In force: 2026-10-05

(d.3)  determining the duration of the warranty of good working order for the goods referred to in the first paragraph of section 38.1;

In force: 2026-10-05

(d.4)  determining any other new goods to which the warranty of good working order provided for in section 38.1 applies;

In force: 2026-10-05

(d.5)  determining, for the purposes of paragraph c of section 38.3, any accessory included in the warranty provided for in section 38.1;

In force: 2026-10-05

(d.6)  determining, for the purposes of section 38.7, the information the manufacturer must disclose to the consumer, the manner in which it is to be disclosed and the applicable conditions;

In force: 2026-10-05

(d.7)  determining, for the purposes of section 38.9, the information the merchant must provide to the consumer, the manner in which it is to be provided and the applicable conditions;

In force: 2025-10-05

(d.8)  determining the replacement parts and information necessary to maintain or repair goods in respect of which no merchant or manufacturer may be released from the obligation prescribed by the first paragraph of section 39, the time for which those parts and that information must be available and the time within which the merchant or the manufacturer must provide them to the consumer;

In force: 2025-10-05

(d.9)  determining, for the purposes of section 39.1, the information the manufacturer must disclose to the consumer, the manner in which it is to be disclosed and the applicable conditions;

In force: 2025-10-05

(d.10)  determining, for the purposes of section 39.2, the information the merchant must disclose to the consumer, the manner in which it is to be disclosed and the applicable conditions;

In force: 2025-10-05

(d.11)  determining, for the purposes of section 39.3, cases in which a price is presumed to discourage access by the consumer or his mandatary;

In force: 2024-04-05

(d.12)  determining, for the purposes of section 150.17.1, all other goods leased on a long-term basis;

(e)  determining the rules respecting the terms and conditions of calculation and disclosure of the conditions of payment, the credit rate and credit charges or implied credit rate and implied credit charges in a contract, an example chart or another document or in advertising;

(f)  identifying the contracts that, notwithstanding section 57, constitute contracts made by an itinerant merchant;

(g)  determining the conditions of renewal or extension of credit, or those of credit resulting from a consolidation of debts;

(g.1)  determining the threshold beyond which a credit contract is presumed to constitute an excessive, harsh or unconscionable obligation within the meaning of section 8;

(g.2)  determining the information a merchant must take into account to benefit from the presumption provided for in the second paragraph of sections 103.2 and 150.3.1 and the method for collecting such information;

(g.3)  determining, for the purposes of section 103.4, the method for calculating the debt ratio;

(g.4)  determining, for the purposes of section 103.4, the characteristics a credit contract must have to be considered a high-cost credit contract;

(g.5)  determining, for the purposes of section 187.8, the cases or circumstances in which a stipulation may prescribe that the exchange units may expire at a set date or by the lapse of time;

(g.6)  identifying, for the purposes of section 187.9, the elements of a contract relating to a loyalty program that a merchant may not amend unilaterally, and the time limit for sending a consumer a notice of unilateral amendment of an essential element of the contract;

(g.7)  setting, for the purposes of section 214.26, conditions and limits for the charges and fees a debt settlement service merchant may claim from a consumer;

(g.8)  setting, for the purposes of section 251.1, a limit for the amount that may be withheld on a credit card and a limit for how long it may be withheld;

(h)  determining the content, the physical presentation and the position of signs required by this Act;

(i)  identifying the accessories of a used automobile or a used motorcycle that are not covered by the warranty established by this Act;

(j)  determining the work that does not constitute repairs within the meaning of this Act;

(k)  establishing standards regarding the content and physical presentation of an advertisement;

(l)  determining the cases where security may be required, the form, terms and conditions and amount of the security and the manner of disposing of the security in case of cancellation or confiscation or for the indemnification of a consumer or the execution of a judgment in a penal matter;

(l.1)  fixing the amount of the security required under section 323.1 and establishing its form and terms and the manner of disposing of it in case of cancellation or confiscation or for the indemnification of a consumer, the reimbursement of the owner of a road vehicle or the execution of a judgment in a penal matter;

(l.2)  establishing the form, the conditions and the manner in or on which a merchants association may act as surety for its members;

(m)  (paragraph repealed);

(n)  determining the qualifications required of any person applying for a permit or the renewal of a permit, or in the case provided for in section 337, the transfer of a permit, the conditions he must fulfil, the information and documents he must furnish and the duties he must pay;

(o)  determining standards, conditions and modes and procedures for the receipt and keeping of sums transferred in trust;

(p)  establishing rules for the keeping of merchants’ registers, accounts, books and records to the extent that consumer protection is involved;

(q)  exempting, on such conditions as it may determine, an advertisement from the application of section 248;

(r)  exempting, in whole or in part, from the application of this Act, any class of persons, goods, services or contracts that it determines and fixing conditions for that exemption;

(s)  (paragraph repealed);

(t)  determining, for the purposes of paragraph d of section 321, the other property or classes of property for which no merchant may offer or make a contract of additional warranty unless he holds a permit;

(u)  establishing, for merchants required to hold a permit under paragraph d of section 321, norms relating to the establishment, conservation and application of the reserves they are required to maintain and of any additional reserves it may see fit to require, and determining the dates when the merchants must provide a statement of their operations to the president and the form and content of the statement;

(v)  determining the criteria of apportionment according to which the costs contemplated in section 260.24 must be assumed by the merchants to whom the costs are charged under that section, and establishing the modalities for claiming, paying and collecting the costs;

(w)  prescribe the classes of investment that may be chosen by a merchant under section 260.11;

(x)  determining the duties to be paid by a person requesting an exemption under section 308;

(y)  determining cases where a distance contract may not be cancelled by the consumer under sections 54.8 and 54.9 and determining payment instruments for the purposes of section 54.8;

(z)  determining cases, other than that described in section 54.14, where the consumer may request a credit card chargeback following cancellation of a distance contract, and specifying the information to be included with the request and the chargeback terms;

(z.1)  determining appliances, other than those mentioned in section 182, that constitute household appliances;

(z.2)  establishing any fund for the purpose of indemnifying customers in business sectors governed by an Act the administration of which is under the supervision of the Office, prescribing the amount and the form of the contributions required and determining the circumstances for and the terms and the conditions of collection, payment, administration and use of the fund, in particular, fixing a maximum amount, per customer or event, that may be paid out of a fund;

(z.3)  prescribing, with respect to any indemnity fund established under paragraph z.2, that the investment income on the sums accrued in the fund may be used by the Office, on the terms and conditions the Government determines, to inform and educate consumers with regard to their rights and obligations under this Act or an Act governing the business sector covered by the fund;

(z.4)  identifying prohibited contract stipulations, in addition to those provided for in this Act;

(z.5)  prescribing the rules respecting the method of calculating the cancellation indemnity provided for in section 214.7 and the cancellation indemnity provided for in section 214.8, the mechanics of the decrease in those indemnities, as well as the elements of the economic inducement to be used in calculating the cancellation indemnity provided for in section 214.7;

(z.6)  determining the characteristics of any other contract that constitutes a contract relating to timeshare accommodation rights for the purposes of Division V.3 of Chapter III of Title I;

In force: 2025-01-05

(z.7)  determining the objectively observable failures to comply with a provision of this Act or of a regulation, or with a voluntary undertaking made under section 314 or whose application has been extended by an order made under section 315.1 which may give rise to the imposition of a monetary administrative penalty, setting out the conditions for applying the penalty and determining the amounts or the methods for calculating them. The amounts may vary according to the seriousness of the failure to comply, without exceeding the amounts provided for in section 276.1; and

In force: 2025-01-05

(z.8)  determining among the provisions of a regulation those whose contravention constitutes an offence and setting for each offence the minimum and maximum amounts of the fines to which the offender is liable, which may not exceed those referred to in section 279.

1978, c. 9, s. 350; 1980, c. 11, s. 114; 1984, c. 47, s. 133; 1987, c. 90, s. 8; 1988, c. 45, s. 10, s. 11; 1988, c. 45, s. 12; 1990, c. 4, s. 710; 1991, c. 24, s. 18; 1999, c. 40, s. 234; 2006, c. 56, s. 10; 2009, c. 51, s. 20; 2015, c. 4, s. 16; I.N. 2018-08-01; 2017, c. 24, s. 66; 2018, c. 14, s. 22; 2023, c. 21, s. 32.

2018-10-01

350. The Government may make regulations

(a)  determining the content and physical presentation and the terms and conditions of distribution or remittance of all contracts, statements of account or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(b)  establishing models for contracts or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(c)  determining standards for instructions respecting the maintenance or use of goods, packing, labelling or presentation of goods and the disclosure of the price of goods or services;

(d)  determining standards of quality, safety and warranty for goods or services;

(e)  determining the rules respecting the terms and conditions of calculation and disclosure of the conditions of payment, the credit rate and credit charges or implied credit rate and implied credit charges in a contract, an example chart or another document or in advertising;

(f)  identifying the contracts that, notwithstanding section 57, constitute contracts made by an itinerant merchant;

(g)  determining the conditions of renewal or extension of credit, or those of credit resulting from a consolidation of debts;

(g.1)  determining the threshold beyond which a credit contract is presumed to constitute an excessive, harsh or unconscionable obligation within the meaning of section 8;

(g.2)  determining the information a merchant must take into account to benefit from the presumption provided for in the second paragraph of sections 103.2 and 150.3.1 and the method for collecting such information;

(g.3)  determining, for the purposes of section 103.4, the method for calculating the debt ratio;

(g.4)  determining, for the purposes of section 103.4, the characteristics a credit contract must have to be considered a high-cost credit contract;

(g.5)  determining, for the purposes of section 187.8, the cases or circumstances in which a stipulation may prescribe that the exchange units may expire at a set date or by the lapse of time;

(g.6)  identifying, for the purposes of section 187.9, the elements of a contract relating to a loyalty program that a merchant may not amend unilaterally, and the time limit for sending a consumer a notice of unilateral amendment of an essential element of the contract;

(g.7)  setting, for the purposes of section 214.26, conditions and limits for the charges and fees a debt settlement service merchant may claim from a consumer;

(g.8)  setting, for the purposes of section 251.1, a limit for the amount that may be withheld on a credit card and a limit for how long it may be withheld;

(h)  determining the content, the physical presentation and the position of signs required by this Act;

(i)  identifying the accessories of a used automobile or a used motorcycle that are not covered by the warranty established by this Act;

(j)  determining the work that does not constitute repairs within the meaning of this Act;

(k)  establishing standards regarding the content and physical presentation of an advertisement;

(l)  determining the cases where security may be required, the form, terms and conditions and amount of the security and the manner of disposing of the security in case of cancellation or confiscation or for the indemnification of a consumer or the execution of a judgment in a penal matter;

(l.1)  fixing the amount of the security required under section 323.1 and establishing its form and terms and the manner of disposing of it in case of cancellation or confiscation or for the indemnification of a consumer, the reimbursement of the owner of a road vehicle or the execution of a judgment in a penal matter;

(l.2)  establishing the form, the conditions and the manner in or on which a merchants association may act as surety for its members;

(m)  (paragraph repealed);

(n)  determining the qualifications required of any person applying for a permit or the renewal of a permit, or in the case provided for in section 337, the transfer of a permit, the conditions he must fulfil, the information and documents he must furnish and the duties he must pay;

(o)  determining standards, conditions and modes and procedures for the receipt and keeping of sums transferred in trust;

(p)  establishing rules for the keeping of merchants’ registers, accounts, books and records to the extent that consumer protection is involved;

(q)  exempting, on such conditions as it may determine, an advertisement from the application of section 248;

(r)  exempting, in whole or in part, from the application of this Act, any class of persons, goods, services or contracts that it determines and fixing conditions for that exemption;

(s)  (paragraph repealed);

(t)  determining, for the purposes of paragraph d of section 321, the other property or classes of property for which no merchant may offer or make a contract of additional warranty unless he holds a permit;

(u)  establishing, for merchants required to hold a permit under paragraph d of section 321, norms relating to the establishment, conservation and application of the reserves they are required to maintain and of any additional reserves it may see fit to require, and determining the dates when the merchants must provide a statement of their operations to the president and the form and content of the statement;

(v)  determining the criteria of apportionment according to which the costs contemplated in section 260.24 must be assumed by the merchants to whom the costs are charged under that section, and establishing the modalities for claiming, paying and collecting the costs;

(w)  prescribe the classes of investment that may be chosen by a merchant under section 260.11;

(x)  determining the duties to be paid by a person requesting an exemption under section 308;

(y)  determining cases where a distance contract may not be cancelled by the consumer under sections 54.8 and 54.9 and determining payment instruments for the purposes of section 54.8;

(z)  determining cases, other than that described in section 54.14, where the consumer may request a credit card chargeback following cancellation of a distance contract, and specifying the information to be included with the request and the chargeback terms;

(z.1)  determining appliances, other than those mentioned in section 182, that constitute household appliances;

(z.2)  establishing any fund for the purpose of indemnifying customers in business sectors governed by an Act the administration of which is under the supervision of the Office, prescribing the amount and the form of the contributions required and determining the circumstances for and the terms and the conditions of collection, payment, administration and use of the fund, in particular, fixing a maximum amount, per customer or event, that may be paid out of a fund;

(z.3)  prescribing, with respect to any indemnity fund established under paragraph z.2, that the investment income on the sums accrued in the fund may be used by the Office, on the terms and conditions the Government determines, to inform and educate consumers with regard to their rights and obligations under this Act or an Act governing the business sector covered by the fund;

(z.4)  identifying prohibited contract stipulations, in addition to those provided for in this Act;

(z.5)  prescribing the rules respecting the method of calculating the cancellation indemnity provided for in section 214.7 and the cancellation indemnity provided for in section 214.8, the mechanics of the decrease in those indemnities, as well as the elements of the economic inducement to be used in calculating the cancellation indemnity provided for in section 214.7;

(z.6)  determining the characteristics of any other contract that constitutes a contract relating to timeshare accommodation rights for the purposes of Division V.3 of Chapter III of Title I.

1978, c. 9, s. 350; 1980, c. 11, s. 114; 1984, c. 47, s. 133; 1987, c. 90, s. 8; 1988, c. 45, s. 10, s. 11; 1988, c. 45, s. 12; 1990, c. 4, s. 710; 1991, c. 24, s. 18; 1999, c. 40, s. 234; 2006, c. 56, s. 10; 2009, c. 51, s. 20; 2015, c. 4, s. 16; I.N. 2018-08-01; 2017, c. 24, s. 66; 2018, c. 14, s. 22.

2018-08-01

350. The Government may make regulations

(a)  determining the content and physical presentation and the terms and conditions of distribution or remittance of all contracts, statements of account or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(b)  establishing models for contracts or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(c)  determining standards for instructions respecting the maintenance or use of goods, packing, labelling or presentation of goods and the disclosure of the price of goods or services;

(d)  determining standards of quality, safety and warranty for goods or services;

(e)  determining the rules respecting the terms and conditions of calculation and disclosure of the conditions of payment, the credit rate and credit charges or implied credit rate and implied credit charges in a contract, an example chart or another document or in advertising;

(f)  identifying the contracts that, notwithstanding section 57, constitute contracts made by an itinerant merchant;

(g)  determining the conditions of renewal or extension of credit, or those of credit resulting from a consolidation of debts;

(g.1)  determining the threshold beyond which a credit contract is presumed to constitute an excessive, harsh or unconscionable obligation within the meaning of section 8;

(g.2)  determining the information a merchant must take into account to benefit from the presumption provided for in the second paragraph of sections 103.2 and 150.3.1 and the method for collecting such information;

(g.3)  determining, for the purposes of section 103.4, the method for calculating the debt ratio;

(g.4)  determining, for the purposes of section 103.4, the characteristics a credit contract must have to be considered a high-cost credit contract;

(g.5)  determining, for the purposes of section 187.8, the cases or circumstances in which a stipulation may prescribe that the exchange units may expire at a set date or by the lapse of time;

(g.6)  identifying, for the purposes of section 187.9, the elements of a contract relating to a loyalty program that a merchant may not amend unilaterally, and the time limit for sending a consumer a notice of unilateral amendment of an essential element of the contract;

(g.7)  setting, for the purposes of section 214.26, conditions and limits for the charges and fees a debt settlement service merchant may claim from a consumer;

(g.8)  setting, for the purposes of section 251.1, a limit for the amount that may be withheld on a credit card and a limit for how long it may be withheld;

(h)  determining the content, the physical presentation and the position of signs required by this Act;

(i)  identifying the accessories of a used automobile or a used motorcycle that are not covered by the warranty established by this Act;

(j)  determining the work that does not constitute repairs within the meaning of this Act;

(k)  establishing standards regarding the content and physical presentation of an advertisement;

(l)  determining the cases where security may be required, the form, terms and conditions and amount of the security and the manner of disposing of the security in case of cancellation or confiscation or for the indemnification of a consumer or the execution of a judgment in a penal matter;

(l.1)  fixing the amount of the security required under section 323.1 and establishing its form and terms and the manner of disposing of it in case of cancellation or confiscation or for the indemnification of a consumer, the reimbursement of the owner of a road vehicle or the execution of a judgment in a penal matter;

(l.2)  establishing the form, the conditions and the manner in or on which a merchants association may act as surety for its members;

(m)  (paragraph repealed);

(n)  determining the qualifications required of any person applying for a permit or the renewal of a permit, or in the case provided for in section 337, the transfer of a permit, the conditions he must fulfil, the information and documents he must furnish and the duties he must pay;

(o)  determining standards, conditions and modes and procedures for the receipt and keeping of sums transferred in trust;

(p)  establishing rules for the keeping of merchants’ registers, accounts, books and records to the extent that consumer protection is involved;

(q)  exempting, on such conditions as it may determine, an advertisement from the application of section 248;

(r)  exempting, in whole or in part, from the application of this Act, any class of persons, goods, services or contracts that it determines and fixing conditions for that exemption;

(s)  (paragraph repealed);

(t)  determining, for the purposes of paragraph d of section 321, the other property or classes of property for which no merchant may offer or make a contract of additional warranty unless he holds a permit;

(u)  establishing, for merchants required to hold a permit under paragraph d of section 321, norms relating to the establishment, conservation and application of the reserves they are required to maintain and of any additional reserves it may see fit to require, and determining the dates when the merchants must provide a statement of their operations to the president and the form and content of the statement;

(v)  determining the criteria of apportionment according to which the costs contemplated in section 260.24 must be assumed by the merchants to whom the costs are charged under that section, and establishing the modalities for claiming, paying and collecting the costs;

(w)  prescribe the classes of investment that may be chosen by a merchant under section 260.11;

(x)  determining the duties to be paid by a person requesting an exemption under section 308;

(y)  determining cases where a distance contract may not be cancelled by the consumer under sections 54.8 and 54.9 and determining payment instruments for the purposes of section 54.8;

(z)  determining cases, other than that described in section 54.14, where the consumer may request a credit card chargeback following cancellation of a distance contract, and specifying the information to be included with the request and the chargeback terms;

(z.1)  determining appliances, other than those mentioned in section 182, that constitute household appliances;

(z.2)  establishing any fund for the purpose of indemnifying customers in business sectors governed by an Act the administration of which is under the supervision of the Office, prescribing the amount and the form of the contributions required and determining the circumstances for and the terms and the conditions of collection, payment, administration and use of the fund, in particular, fixing a maximum amount, per customer or event, that may be paid out of a fund;

(z.3)  prescribing, with respect to any indemnity fund established under paragraph z.2, that the investment income on the sums accrued in the fund may be used by the Office, on the terms and conditions the Government determines, to inform and educate consumers with regard to their rights and obligations under this Act or an Act governing the business sector covered by the fund;

(z.4)  identifying prohibited contract stipulations, in addition to those provided for in this Act;

(z.5)  prescribing the rules respecting the method of calculating the cancellation indemnity provided for in section 214.7 and the cancellation indemnity provided for in section 214.8, the mechanics of the decrease in those indemnities, as well as the elements of the economic inducement to be used in calculating the cancellation indemnity provided for in section 214.7.

1978, c. 9, s. 350; 1980, c. 11, s. 114; 1984, c. 47, s. 133; 1987, c. 90, s. 8; 1988, c. 45, s. 10, s. 11; 1988, c. 45, s. 12; 1990, c. 4, s. 710; 1991, c. 24, s. 18; 1999, c. 40, s. 234; 2006, c. 56, s. 10; 2009, c. 51, s. 20; 2015, c. 4, s. 16; I.N. 2018-08-01; 2017, c. 24, s. 66.

2015-10-19

350. The Government may make regulations

(a)  determining the content and physical presentation and the terms and conditions of distribution or remittance of all contracts, statements of account or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(b)  establishing models for contracts or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(c)  determining standards for instructions respecting the maintenance or use of goods, packing, labelling or presentation of goods and the disclosure of the price of goods or services;

(d)  determining standards of quality, safety and warranty for goods or services;

(e)  determining the rules respecting the terms and conditions of calculation and disclosure of the conditions of payment, the credit rate and credit charges or implied credit rate and implied credit charges in a contract, an example chart or another document or in advertising;

(f)  identifying the contracts that, notwithstanding section 57, constitute contracts made by an itinerant merchant;

(g)  determining the conditions of renewal or extension of credit, or those of credit resulting from a consolidation of debts;

(h)  determining the content, the physical presentation and the position of signs required by this Act;

(i)  identifying the accessories of a used automobile or a used motorcycle that are not covered by the warranty established by this Act;

(j)  determining the work that does not constitute repairs within the meaning of this Act;

(k)  establishing standards regarding the content and physical presentation of an advertisement;

(l)  determining the cases where security may be required, the form, terms and conditions and amount of the security and the manner of disposing of the security in case of cancellation or confiscation or for the indemnification of a consumer or the execution of a judgment in a penal matter;

(l.1)  fixing the amount of the security required under section 323.1 and establishing its form and terms and the manner of disposing of it in case of cancellation or confiscation or for the indemnification of a consumer, the reimbursement of the owner of a road vehicle or the execution of a judgment in a penal matter;

(l.2)  establishing the form, the conditions and the manner in or on which an association of road vehicle dealers or an association of road vehicle recyclers may act as surety for its members;

(m)  (paragraph repealed);

(n)  determining the qualifications required of any person applying for a permit or the renewal of a permit, or in the case provided for in section 337, the transfer of a permit, the conditions he must fulfil, the information and documents he must furnish and the duties he must pay;

(o)  determining standards, conditions and modes and procedures for the receipt and keeping of sums transferred in trust;

(p)  establishing rules for the keeping of merchants’ registers, accounts, books and records to the extent that consumer protection is involved;

(q)  exempting, on such conditions as it may determine, an advertisement from the application of section 248;

(r)  exempting, in whole or in part, from the application of this Act, any class of persons, goods, services or contracts that it determines and fixing conditions for that exemption;

(s)  determining the duties chargeable to a person who requests a copy of his credit record from an information agent;

(t)  determining, for the purposes of paragraph d of section 321, the other property or classes of property for which no merchant may offer or make a contract of additional warranty unless he holds a permit;

(u)  establishing, for merchants required to hold a permit under paragraph d of section 321, norms relating to the establishment, conservation and application of the reserves they are required to maintain and of any additional reserves it may see fit to require, and determining the dates when the merchants must provide a statement of their operations to the president and the form and content of the statement;

(v)  determining the criteria of apportionment according to which the costs contemplated in section 260.24 must be assumed by the merchants to whom the costs are charged under that section, and establishing the modalities for claiming, paying and collecting the costs;

(w)  prescribe the classes of investment that may be chosen by a merchant under section 260.11;

(x)  determining the duties to be paid by a person requesting an exemption under section 308;

(y)  determining cases where a distance contract may not be cancelled by the consumer under sections 54.8 and 54.9;

(z)  determining cases, other than that described in section 54.14, where the consumer may request a credit card chargeback following cancellation of a distance contract, and specifying the information to be included with the request and the chargeback terms;

(z.1)  determining appliances, other than those mentioned in section 182, that constitute household appliances;

(z.2)  establishing any fund for the purpose of indemnifying customers in business sectors governed by an Act the administration of which is under the supervision of the Office, prescribing the amount and the form of the contributions required and determining the circumstances for and the terms and the conditions of collection, payment, administration and use of the fund, in particular, fixing a maximum amount, per customer or event, that may be paid out of a fund;

(z.3)  prescribing, with respect to any indemnity fund established under paragraph z.2, that the investment income on the sums accrued in the fund may be used by the Office, on the terms and conditions the Government determines, to inform and educate consumers with regard to their rights and obligations under this Act or an Act governing the business sector covered by the fund;

(z.4)  identifying prohibited contract stipulations, in addition to those provided for in this Act;

(z.5)  prescribing the rules respecting the method of calculating the cancellation indemnity provided for in section 214.7 and the cancellation indemnity provided for in section 214.8, the mechanics of the decrease in those indemnities, as well as the elements of the economic inducement to be used in calculating the cancellation indemnity provided for in section 214.7.

1978, c. 9, s. 350; 1980, c. 11, s. 114; 1984, c. 47, s. 133; 1987, c. 90, s. 8; 1988, c. 45, s. 10, s. 11; 1988, c. 45, s. 12; 1990, c. 4, s. 710; 1991, c. 24, s. 18; 1999, c. 40, s. 234; 2006, c. 56, s. 10; 2009, c. 51, s. 20; 2015, c. 4, s. 16.

2010-06-30

350. The Government may make regulations

(a)  determining the content and physical presentation and the terms and conditions of distribution or remittance of all contracts, statements of account or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(b)  establishing models for contracts or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(c)  determining standards for instructions respecting the maintenance or use of goods, packing, labelling or presentation of goods and the disclosure of the price of goods or services;

(d)  determining standards of quality, safety and warranty for goods or services;

(e)  determining the rules respecting the terms and conditions of calculation and disclosure of the conditions of payment, the credit rate and credit charges or implied credit rate and implied credit charges in a contract, an example chart or another document or in advertising;

(f)  identifying the contracts that, notwithstanding section 57, constitute contracts made by an itinerant merchant;

(g)  determining the conditions of renewal or extension of credit, or those of credit resulting from a consolidation of debts;

(h)  determining the content, the physical presentation and the position of signs required by this Act;

(i)  identifying the accessories of a used automobile or a used motorcycle that are not covered by the warranty established by this Act;

(j)  determining the work that does not constitute repairs within the meaning of this Act;

(k)  establishing standards regarding the content and physical presentation of an advertisement;

(l)  determining the cases where security may be required, the form, terms and conditions and amount of the security and the manner of disposing of the security in case of cancellation or confiscation or for the indemnification of a consumer or the execution of a judgment in a penal matter;

(m)  (paragraph repealed);

(n)  determining the qualifications required of any person applying for a permit or the renewal of a permit, or in the case provided for in section 337, the transfer of a permit, the conditions he must fulfil, the information and documents he must furnish and the duties he must pay;

(o)  determining standards, conditions and modes and procedures for the receipt and keeping of sums transferred in trust;

(p)  establishing rules for the keeping of merchants’ registers, accounts, books and records to the extent that consumer protection is involved;

(q)  exempting, on such conditions as it may determine, an advertisement from the application of section 248;

(r)  exempting, in whole or in part, from the application of this Act, any class of persons, goods, services or contracts that it determines and fixing conditions for that exemption;

(s)  determining the duties chargeable to a person who requests a copy of his credit record from an information agent;

(t)  determining, for the purposes of paragraph d of section 321, the other property or classes of property for which no merchant may offer or make a contract of additional warranty unless he holds a permit;

(u)  establishing, for merchants required to hold a permit under paragraph d of section 321, norms relating to the establishment, conservation and application of the reserves they are required to maintain and of any additional reserves it may see fit to require, and determining the dates when the merchants must provide a statement of their operations to the president and the form and content of the statement;

(v)  determining the criteria of apportionment according to which the costs contemplated in section 260.24 must be assumed by the merchants to whom the costs are charged under that section, and establishing the modalities for claiming, paying and collecting the costs;

(w)  prescribe the classes of investment that may be chosen by a merchant under section 260.11;

(x)  determining the duties to be paid by a person requesting an exemption under section 308;

(y)  determining cases where a distance contract may not be cancelled by the consumer under sections 54.8 and 54.9;

(z)  determining cases, other than that described in section 54.14, where the consumer may request a credit card chargeback following cancellation of a distance contract, and specifying the information to be included with the request and the chargeback terms;

(z.1)  determining appliances, other than those mentioned in section 182, that constitute household appliances;

(z.2)  establishing any fund for the purpose of indemnifying customers in business sectors governed by an Act the administration of which is under the supervision of the Office, prescribing the amount and the form of the contributions required and determining the circumstances for and the terms and the conditions of collection, payment, administration and use of the fund, in particular, fixing a maximum amount, per customer or event, that may be paid out of a fund;

(z.3)  prescribing, with respect to any indemnity fund established under paragraph z.2, that the investment income on the sums accrued in the fund may be used by the Office, on the terms and conditions the Government determines, to inform and educate consumers with regard to their rights and obligations under this Act or an Act governing the business sector covered by the fund;

(z.4)  identifying prohibited contract stipulations, in addition to those provided for in this Act;

(z.5)  prescribing the rules respecting the method of calculating the cancellation indemnity provided for in section 214.7 and the cancellation indemnity provided for in section 214.8, the mechanics of the decrease in those indemnities, as well as the elements of the economic inducement to be used in calculating the cancellation indemnity provided for in section 214.7.

1978, c. 9, s. 350; 1980, c. 11, s. 114; 1984, c. 47, s. 133; 1987, c. 90, s. 8; 1988, c. 45, s. 10, s. 11; 1988, c. 45, s. 12; 1990, c. 4, s. 710; 1991, c. 24, s. 18; 1999, c. 40, s. 234; 2006, c. 56, s. 10; 2009, c. 51, s. 20.

2007-12-15

350. The Government may make regulations

(a)  determining the content and physical presentation and the terms and conditions of distribution or remittance of all contracts, statements of account or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(b)  establishing models for contracts or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(c)  determining standards for instructions respecting the maintenance or use of goods, packing, labelling or presentation of goods and the disclosure of the price of goods or services;

(d)  determining standards of quality, safety and warranty for goods or services;

(e)  determining the rules respecting the terms and conditions of calculation and disclosure of the conditions of payment, the credit rate and credit charges or implied credit rate and implied credit charges in a contract, an example chart or another document or in advertising;

(f)  identifying the contracts that, notwithstanding section 57, constitute contracts made by an itinerant merchant;

(g)  determining the conditions of renewal or extension of credit, or those of credit resulting from a consolidation of debts;

(h)  determining the content, the physical presentation and the position of signs required by this Act;

(i)  identifying the accessories of a used automobile or a used motorcycle that are not covered by the warranty established by this Act;

(j)  determining the work that does not constitute repairs within the meaning of this Act;

(k)  establishing standards regarding the content and physical presentation of an advertisement;

(l)  determining the cases where security may be required, the form, terms and conditions and amount of the security and the manner of disposing of the security in case of cancellation or confiscation or for the indemnification of a consumer or the execution of a judgment in a penal matter;

(m)  (paragraph repealed);

(n)  determining the qualifications required of any person applying for a permit or the renewal of a permit, or in the case provided for in section 337, the transfer of a permit, the conditions he must fulfil, the information and documents he must furnish and the duties he must pay;

(o)  determining standards, conditions and modes and procedures for the receipt and keeping of sums transferred in trust;

(p)  establishing rules for the keeping of merchants’ registers, accounts, books and records to the extent that consumer protection is involved;

(q)  exempting, on such conditions as it may determine, an advertisement from the application of section 248;

(r)  exempting, in whole or in part, from the application of this Act, any class of persons, goods, services or contracts that it determines and fixing conditions for that exemption;

(s)  determining the duties chargeable to a person who requests a copy of his credit record from an information agent;

(t)  determining, for the purposes of paragraph d of section 321, the other property or classes of property for which no merchant may offer or make a contract of additional warranty unless he holds a permit;

(u)  establishing, for merchants required to hold a permit under paragraph d of section 321, norms relating to the establishment, conservation and application of the reserves they are required to maintain and of any additional reserves it may see fit to require, and determining the dates when the merchants must provide a statement of their operations to the president and the form and content of the statement;

(v)  determining the criteria of apportionment according to which the costs contemplated in section 260.24 must be assumed by the merchants to whom the costs are charged under that section, and establishing the modalities for claiming, paying and collecting the costs;

(w)  prescribe the classes of investment that may be chosen by a merchant under section 260.11;

(x)  determining the duties to be paid by a person requesting an exemption under section 308;

(y)  determining cases where a distance contract may not be cancelled by the consumer under sections 54.8 and 54.9;

(z)  determining cases, other than that described in section 54.14, where the consumer may request a credit card chargeback following cancellation of a distance contract, and specifying the information to be included with the request and the chargeback terms;

(z.1)  determining appliances, other than those mentioned in section 182, that constitute household appliances.

1978, c. 9, s. 350; 1980, c. 11, s. 114; 1984, c. 47, s. 133; 1987, c. 90, s. 8; 1988, c. 45, s. 10, s. 11; 1988, c. 45, s. 12; 1990, c. 4, s. 710; 1991, c. 24, s. 18; 1999, c. 40, s. 234; 2006, c. 56, s. 10.

1999-10-22

350. The Government may make regulations

(a)  determining the content and physical presentation and the terms and conditions of distribution or remittance of all contracts, statements of account or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(b)  establishing models for contracts or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(c)  determining standards for instructions respecting the maintenance or use of goods, packing, labelling or presentation of goods and the disclosure of the price of goods or services;

(d)  determining standards of quality, safety and warranty for goods or services;

(e)  determining the rules respecting the terms and conditions of calculation and disclosure of the conditions of payment, the credit rate and credit charges or implied credit rate and implied credit charges in a contract, an example chart or another document or in advertising;

(f)  identifying the contracts that, notwithstanding section 57, constitute contracts made by an itinerant merchant;

(g)  determining the conditions of renewal or extension of credit, or those of credit resulting from a consolidation of debts;

(h)  determining the content, the physical presentation and the position of signs required by this Act;

(i)  identifying the accessories of a used automobile or a used motorcycle that are not covered by the warranty established by this Act;

(j)  determining the work that does not constitute repairs within the meaning of this Act;

(k)  establishing standards regarding the content and physical presentation of an advertisement;

(l)  determining the cases where security may be required, the form, terms and conditions and amount of the security and the manner of disposing of the security in case of cancellation or confiscation or for the indemnification of a consumer or the execution of a judgment in a penal matter;

(m)  (paragraph repealed);

(n)  determining the qualifications required of any person applying for a permit or the renewal of a permit, or in the case provided for in section 337, the transfer of a permit, the conditions he must fulfil, the information and documents he must furnish and the duties he must pay;

(o)  determining standards, conditions and modes and procedures for the receipt and keeping of sums transferred in trust;

(p)  establishing rules for the keeping of merchants’ registers, accounts, books and records to the extent that consumer protection is involved;

(q)  exempting, on such conditions as it may determine, an advertisement from the application of section 248;

(r)  exempting, in whole or in part, from the application of this Act, any class of persons, goods, services or contracts that it determines and fixing conditions for that exemption;

(s)  determining the duties chargeable to a person who requests a copy of his credit record from an information agent;

(t)  determining, for the purposes of paragraph d of section 321, the other property or classes of property for which no merchant may offer or make a contract of additional warranty unless he holds a permit;

(u)  establishing, for merchants required to hold a permit under paragraph d of section 321, norms relating to the establishment, conservation and application of the reserves they are required to maintain and of any additional reserves it may see fit to require, and determining the dates when the merchants must provide a statement of their operations to the president and the form and content of the statement;

(v)  determining the criteria of apportionment according to which the costs contemplated in section 260.24 must be assumed by the merchants to whom the costs are charged under that section, and establishing the modalities for claiming, paying and collecting the costs;

(w)  prescribe the classes of investment that may be chosen by a merchant under section 260.11;

(x)  determining the duties to be paid by a person requesting an exemption under section 308 or 309.

1978, c. 9, s. 350; 1980, c. 11, s. 114; 1984, c. 47, s. 133; 1987, c. 90, s. 8; 1988, c. 45, s. 10, s. 11; 1988, c. 45, s. 12; 1990, c. 4, s. 710; 1991, c. 24, s. 18; 1999, c. 40, s. 234.

1999-04-01

350. The Government may make regulations

(a)  determining the content and physical presentation and the terms and conditions of distribution or remittance of all contracts, statements of account or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(b)  establishing models for contracts or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(c)  determining standards for instructions respecting the maintenance or use of goods, packing, labelling or presentation of goods and the disclosure of the price of goods or services;

(d)  determining standards of quality, safety and warranty for goods or services;

(e)  determining the rules respecting the terms and conditions of calculation and disclosure of the conditions of payment, the credit rate and credit charges or implied credit rate and implied credit charges in a contract, an example chart or another document or in advertising;

(f)  identifying the contracts that, notwithstanding section 57, constitute contracts made by an itinerant merchant;

(g)  determining the conditions of renewal or extension of credit, or those of credit resulting from a consolidation of debts;

(h)  determining the content, the physical presentation and the position of signs required by this Act;

(i)  identifying the accessories of a used automobile or a used motorcycle that are not covered by the warranty established by this Act;

(j)  determining the work that does not constitute repairs within the meaning of this Act;

(k)  establishing standards regarding the content and physical presentation of an advertisement;

(l)  determining the cases where security may be required, the form, terms and conditions and amount of the security and the manner of disposing of the security in case of cancellation or confiscation or for the indemnification of a consumer or the execution of a judgment in a penal matter;

(m)  (paragraph repealed);

(n)  determining the qualifications required of any person applying for a permit or the renewal of a permit, or in the case provided for in section 337, the transfer of a permit, the conditions he must fulfil, the information and documents he must furnish and the duties he must pay;

(o)  determining standards, conditions and modes and procedures for the receipt and keeping of sums deposited in trust;

(p)  establishing rules for the keeping of merchants’ registers, accounts, books and records to the extent that consumer protection is involved;

(q)  exempting, on such conditions as it may determine, an advertisement from the application of section 248;

(r)  exempting, in whole or in part, from the application of this Act, any class of persons, goods, services or contracts that it determines and fixing conditions for that exemption;

(s)  determining the duties chargeable to a person who requests a copy of his credit record from an information agent;

(t)  determining, for the purposes of paragraph d of section 321, the other property or classes of property for which no merchant may offer or make a contract of additional warranty unless he holds a permit;

(u)  establishing, for merchants required to hold a permit under paragraph d of section 321, norms relating to the establishment, conservation and application of the reserves they are required to maintain and of any additional reserves it may see fit to require, and determining the dates when the merchants must provide a statement of their operations to the president and the form and content of the statement;

(v)  determining the criteria of apportionment according to which the costs contemplated in section 260.24 must be assumed by the merchants to whom the costs are charged under that section, and establishing the modalities for claiming, paying and collecting the costs;

(w)  prescribe the classes of investment that may be chosen by a merchant under section 260.11;

(x)  determining the duties to be paid by a person requesting an exemption under section 308 or 309.

1978, c. 9, s. 350; 1980, c. 11, s. 114; 1984, c. 47, s. 133; 1987, c. 90, s. 8; 1988, c. 45, s. 10, s. 11; 1988, c. 45, s. 12; 1990, c. 4, s. 710; 1991, c. 24, s. 18.

1992-05-15

350. The Government may make regulations

(a)  determining the content and physical presentation and the terms and conditions of distribution or remittance of all contracts, statements of account or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(b)  establishing models for contracts or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(c)  determining standards for instructions respecting the maintenance or use of goods, packing, labelling or presentation of goods and the disclosure of the price of goods or services;

(d)  determining standards of quality, safety and warranty for goods or services;

(e)  determining the rules respecting the terms and conditions of calculation and disclosure of the conditions of payment, the credit rate and credit charges in a contract, an example chart or another document or in advertising;

(f)  identifying the contracts that, notwithstanding section 57, constitute contracts made by an itinerant merchant;

(g)  determining the conditions of renewal or extension of credit, or those of credit resulting from a consolidation of debts;

(h)  determining the content, the physical presentation and the position of signs required by this Act;

(i)  identifying the accessories of a used automobile or a used motorcycle that are not covered by the warranty established by this Act;

(j)  determining the work that does not constitute repairs within the meaning of this Act;

(k)  establishing standards regarding the content and physical presentation of an advertisement;

(l)  determining the cases where security may be required, the form, terms and conditions and amount of the security and the manner of disposing of the security in case of cancellation or confiscation or for the indemnification of a consumer or the execution of a judgment in a penal matter;

(m)  (paragraph repealed);

(n)  determining the qualifications required of any person applying for a permit or the renewal of a permit, or in the case provided for in section 337, the transfer of a permit, the conditions he must fulfil, the information and documents he must furnish and the duties he must pay;

(o)  determining standards, conditions and modes and procedures for the receipt and keeping of sums deposited in trust;

(p)  establishing rules for the keeping of merchants’ registers, accounts, books and records to the extent that consumer protection is involved;

(q)  exempting, on such conditions as it may determine, an advertisement from the application of section 248;

(r)  exempting, in whole or in part, from the application of this Act, any class of persons, goods, services or contracts that it determines;

(s)  determining the duties chargeable to a person who requests a copy of his credit record from an information agent;

(t)  determining, for the purposes of paragraph d of section 321, the other property or classes of property for which no merchant may offer or make a contract of additional warranty unless he holds a permit;

(u)  establishing, for merchants required to hold a permit under paragraph d of section 321, norms relating to the establishment, conservation and application of the reserves they are required to maintain and of any additional reserves it may see fit to require, and determining the dates when the merchants must provide a statement of their operations to the president and the form and content of the statement;

(v)  determining the criteria of apportionment according to which the costs contemplated in section 260.24 must be assumed by the merchants to whom the costs are charged under that section, and establishing the modalities for claiming, paying and collecting the costs;

(w)  prescribe the classes of investment that may be chosen by a merchant under section 260.11;

(x)  determining the duties to be paid by a person requesting an exemption under section 308 or 309.

1978, c. 9, s. 350; 1980, c. 11, s. 114; 1984, c. 47, s. 133; 1987, c. 90, s. 8; 1988, c. 45, s. 10, s. 11; 1988, c. 45, s. 12; 1990, c. 4, s. 710; 1991, c. 24, s. 18.

1990-10-01

350. The Government may make regulations

(a)  determining the content and physical presentation and the terms and conditions of distribution or remittance of all contracts, statements of account or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(b)  establishing models for contracts or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(c)  determining standards for instructions respecting the maintenance or use of goods, packing, labelling or presentation of goods and the disclosure of the price of goods or services;

(d)  determining standards of quality, safety and warranty for goods or services;

(e)  determining the rules respecting the terms and conditions of calculation and disclosure of the conditions of payment, the credit rate and credit charges in a contract, an example chart or another document or in advertising;

(f)  identifying the contracts that, notwithstanding section 57, constitute contracts made by an itinerant merchant;

(g)  determining the conditions of renewal or extension of credit, or those of credit resulting from a consolidation of debts;

(h)  determining the content, the physical presentation and the position of signs required by this Act;

(i)  identifying the accessories of a used automobile or a used motorcycle that are not covered by the warranty established by this Act;

(j)  determining the work that does not constitute repairs within the meaning of this Act;

(k)  establishing standards regarding the content and physical presentation of an advertisement;

(l)  determining the cases where security may be required, the form, terms and conditions and amount of the security and the manner of disposing of the security in case of cancellation or confiscation or for the indemnification of a consumer or the execution of a judgment in a penal matter;

(m)  (paragraph repealed);

(n)  determining the qualifications required of any person applying for a permit or the renewal of a permit, or in the case provided for in section 337, the transfer of a permit, the conditions he must fulfil, the information and documents he must furnish and the duties he must pay;

(o)  determining standards, conditions and modes and procedures for the receipt and keeping of sums deposited in trust;

(p)  establishing rules for the keeping of merchants’ registers, accounts, books and records to the extent that consumer protection is involved;

(q)  exempting, on such conditions as it may determine, an advertisement from the application of section 248;

(r)  exempting, in whole or in part, from the application of this Act, any class of persons, goods, services or contracts that it determines;

(s)  determining the duties chargeable to a person who requests a copy of his credit record from an information agent;

(t)  determining, for the purposes of paragraph d of section 321, the other property or classes of property for which no merchant may offer or make a contract of additional warranty unless he holds a permit;

(u)  establishing, for merchants required to hold a permit under paragraph d of section 321, norms relating to the establishment, conservation and application of the reserves they are required to maintain and of any additional reserves it may see fit to require, and determining the dates when the merchants must provide a statement of their operations to the president and the form and content of the statement;

(v)  determining the criteria of apportionment according to which the costs contemplated in section 260.24 must be assumed by the merchants to whom the costs are charged under that section, and establishing the modalities for claiming, paying and collecting the costs;

(w)  prescribe the classes of investment that may be chosen by a merchant under section 260.11.

1978, c. 9, s. 350; 1980, c. 11, s. 114; 1984, c. 47, s. 133; 1987, c. 90, s. 8; 1988, c. 45, s. 10, s. 11; 1988, c. 45, s. 12; 1990, c. 4, s. 710.

1989-08-03

350. The Government may make regulations

(a)  determining the content and physical presentation and the terms and conditions of distribution or remittance of all contracts, statements of account or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(b)  establishing models for contracts or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(c)  determining standards for instructions respecting the maintenance or use of goods, packing, labelling or presentation of goods and the disclosure of the price of goods or services;

(d)  determining standards of quality, safety and warranty for goods or services;

(e)  determining the rules respecting the terms and conditions of calculation and disclosure of the conditions of payment, the credit rate and credit charges in a contract, an example chart or another document or in advertising;

(f)  identifying the contracts that, notwithstanding section 57, constitute contracts made by an itinerant merchant;

(g)  determining the conditions of renewal or extension of credit, or those of credit resulting from a consolidation of debts;

(h)  determining the content, the physical presentation and the position of signs required by this Act;

(i)  identifying the accessories of a used automobile or a used motorcycle that are not covered by the warranty established by this Act;

(j)  determining the work that does not constitute repairs within the meaning of this Act;

(k)  establishing standards regarding the content and physical presentation of an advertisement;

(l)  determining the cases where security may be required, the form, terms and conditions and amount of the security and the manner of disposing of the security in case of cancellation or confiscation or for the indemnification of a consumer or the recovery of a fine;

(m)  (paragraph repealed);

(n)  determining the qualifications required of any person applying for a permit or the renewal of a permit, or in the case provided for in section 337, the transfer of a permit, the conditions he must fulfil, the information and documents he must furnish and the duties he must pay;

(o)  determining standards, conditions and modes and procedures for the receipt and keeping of sums deposited in trust;

(p)  establishing rules for the keeping of merchants’ registers, accounts, books and records to the extent that consumer protection is involved;

(q)  exempting, on such conditions as it may determine, an advertisement from the application of section 248;

(r)  exempting, in whole or in part, from the application of this Act, any class of persons, goods, services or contracts that it determines;

(s)  determining the duties chargeable to a person who requests a copy of his credit record from an information agent;

(t)  determining, for the purposes of paragraph d of section 321, the other property or classes of property for which no merchant may offer or make a contract of additional warranty unless he holds a permit;

(u)  establishing, for merchants required to hold a permit under paragraph d of section 321, norms relating to the establishment, conservation and application of the reserves they are required to maintain and of any additional reserves it may see fit to require, and determining the dates when the merchants must provide a statement of their operations to the president and the form and content of the statement;

(v)  determining the criteria of apportionment according to which the costs contemplated in section 260.24 must be assumed by the merchants to whom the costs are charged under that section, and establishing the modalities for claiming, paying and collecting the costs;

(w)  prescribe the classes of investment that may be chosen by a merchant under section 260.11.

1978, c. 9, s. 350; 1980, c. 11, s. 114; 1984, c. 47, s. 133; 1987, c. 90, s. 8; 1988, c. 45, s. 10, s. 11; 1988, c. 45, s. 12.

1987-12-18

350. The Government may make regulations

(a)  determining the content and physical presentation and the terms and conditions of distribution or remittance of all contracts, statements of account or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(b)  establishing models for contracts or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(c)  determining standards for instructions respecting the maintenance or use of goods, packing, labelling or presentation of goods and the disclosure of the price of goods or services;

(d)  determining standards of quality, safety and warranty for goods or services;

(e)  determining the rules respecting the terms and conditions of calculation and disclosure of the conditions of payment, the credit rate and credit charges in a contract, an example chart or another document or in advertising;

(f)  identifying the contracts that, notwithstanding section 57, constitute contracts made by an itinerant merchant;

(g)  determining the conditions of renewal or extension of credit, or those of credit resulting from a consolidation of debts;

(h)  determining the content, the physical presentation and the position of signs required by this Act;

(i)  identifying the accessories of a used automobile or a used motorcycle that are not covered by the warranty established by this act;

(j)  determining the work that does not constitute repairs within the meaning of this act;

(k)  establishing standards regarding the content and physical presentation of an advertisement;

(l)  determining the cases where security may be required, the form, terms and conditions and amount of the security and the manner of disposing of the security in case of cancellation or confiscation or for the indemnification of a consumer or the recovery of a fine;

(m)  (paragraph repealed);

(n)  determining the qualifications required of any person applying for a permit or the renewal of a permit, or in the case provided for in section 337, the transfer of a permit, the conditions he must fulfil, the information and documents he must furnish and the duties he must pay;

(o)  determining standards, conditions and modes and procedures for the receipt and keeping of sums deposited in trust;

(p)  establishing rules for the keeping of merchants’ registers, accounts, books and records to the extent that consumer protection is involved;

(q)  exempting, on such conditions as it may determine, an advertisement from the application of section 248;

(r)  exempting, in whole or in part, from the application of this act, any class of persons, goods, services or contracts that it determines;

(s)  determining the duties chargeable to a person who requests a copy of his credit record from an information agent;

(t)  determining, for the purposes of paragraph d of section 321, the other property or classes of property for which no merchant may offer or make a contract of additional warranty unless he holds a permit;

(u)  establishing, for merchants required to hold a permit under paragraph d of section 321, norms relating to the establishment, maintenance and utilization of the reserves that they must keep, and determining the dates when the merchants must provide a statement of their operations to the president and the form and content of the statement;

(v)  determining the criteria of apportionment according to which the costs contemplated in section 338.9 must be assumed by the merchants to whom the costs are charged under that section, and establishing the modalities for claiming, paying and collecting the costs.

1978, c. 9, s. 350; 1980, c. 11, s. 114; 1984, c. 47, s. 133; 1987, c. 90, s. 8.

1984-12-21

350. The Government may make regulations

(a)  determining the content and physical presentation and the terms and conditions of distribution or remittance of all contracts, statements of account or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(b)  establishing models for contracts or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(c)  determining standards for instructions respecting the maintenance or use of goods, packing, labelling or presentation of goods and the disclosure of the price of goods or services;

(d)  determining standards of quality, safety and warranty for goods or services;

(e)  determining the rules respecting the terms and conditions of calculation and disclosure of the conditions of payment, the credit rate and credit charges in a contract, an example chart or another document or in advertising;

(f)  identifying the contracts that, notwithstanding section 57, constitute contracts made by an itinerant merchant;

(g)  determining the conditions of renewal or extension of credit, or those of credit resulting from a consolidation of debts;

(h)  determining the content, the physical presentation and the position of signs required by this act;

(i)  identifying the accessories of a used automobile or a used motorcycle that are not covered by the warranty established by this act;

(j)  determining the work that does not constitute repairs within the meaning of this act;

(k)  establishing standards regarding the content and physical presentation of an advertisement;

(l)  determining the cases where security may be required, the form, terms and conditions and amount of the security and the manner of disposing of the security in case of cancellation or confiscation or for the indemnification of a consumer or the recovery of a fine;

(m)  fixing the terms and conditions according to which the distance covered by an automobile before a new odometer is installed is to be indicated;

(n)  determining the qualifications required of any person applying for a permit or the renewal of a permit, or in the case provided for in section 337, the transfer of a permit, the conditions he must fulfil, the information and documents he must furnish and the duties he must pay;

(o)  determining standards, conditions and modes and procedures for the receipt and keeping of sums deposited in trust;

(p)  establishing rules for the keeping of merchants’ registers, accounts, books and records to the extent that consumer protection is involved;

(q)  exempting, on such conditions as it may determine, an advertisement from the application of section 248;

(r)  exempting, in whole or in part, from the application of this act, any class of persons, goods, services or contracts that it determines;

(s)  determining the duties chargeable to a person who requests a copy of his credit record from an information agent;

(t)  determining, for the purposes of paragraph d of section 321, the other property or classes of property for which no merchant may offer or make a contract of additional warranty unless he holds a permit;

(u)  establishing, for merchants required to hold a permit under paragraph d of section 321, norms relating to the establishment, maintenance and utilization of the reserves that they must keep, and determining the dates when the merchants must provide a statement of their operations to the president and the form and content of the statement;

(v)  determining the criteria of apportionment according to which the costs contemplated in section 338.9 must be assumed by the merchants to whom the costs are charged under that section, and establishing the modalities for claiming, paying and collecting the costs.

1978, c. 9, s. 350; 1980, c. 11, s. 114; 1984, c. 47, s. 133.

1980-07-18

350. The Government may make regulations

(a)  determining the content and physical presentation and the terms and conditions of distribution or remittance of all contracts, statements of account or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(b)  establishing models for contracts or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(c)  determining standards for instructions respecting the maintenance or use of goods, packing, labelling or presentation of goods and the disclosure of the price of goods or services;

(d)  determining standards of quality, safety and warranty for goods or services;

(e)  determining the rules respecting the terms and conditions of calculation and disclosure of the conditions of payment, the credit rate and credit charges in a contract, an example chart or another document or in advertising;

(f)  identifying the contracts that, notwithstanding section 57, constitute contracts made by an itinerant merchant;

(g)  determining the conditions of renewal or extension of credit, or those of credit resulting from a consolidation of debts;

(h)  determining the content, the physical presentation and the position of signs required by this act;

(i)  identifying the accessories of a used automobile or a used motorcycle that are not covered by the warranty established by this act;

(j)  determining the work that does not constitute repairs within the meaning of this act;

(k)  establishing standards regarding the content and physical presentation of an advertisement;

(l)  determining the cases where security may be required, the form, terms and conditions and amount of the security and the manner of disposing of the security in case of cancellation or confiscation or for the indemnification of a consumer or the recovery of a fine;

(m)  fixing the terms and conditions according to which the distance covered by an automobile before a new odometer is installed is to be indicated;

(n)  determining the qualifications required of any person applying for a permit or the renewal of a permit, or in the case provided for in section 337, the transfer of a permit, the conditions he must fulfil, the information and documents he must furnish and the duties he must pay;

(o)  determining standards, conditions and modes and procedures for the receipt and keeping of sums deposited in trust;

(p)  establishing rules for the keeping of merchants’ registers, accounts, books and records to the extent that consumer protection is involved;

(q)  exempting, on such conditions as it may determine, an advertisement from the application of section 248;

(r)  exempting, in whole or in part, from the application of this act, any class of persons, goods, services or contracts that it determines;

(s)  determining the duties chargeable to a person who requests a copy of his credit record from an information agent.

1978, c. 9, s. 350; 1980, c. 11, s. 114.

1979-04-04

350. The Gouvernement may make regulations

(a)  determining the content and physical presentation and the terms and conditions of distribution or remittance of all contracts, statements of account or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(b)  establishing models for contracts or other documents contemplated by the laws and regulations the application of which is under the supervision of the Office;

(c)  determining standards for instructions respecting the maintenance or use of goods, packing, labelling or presentation of goods and the disclosure of the price of goods or services;

(d)  determining standards of quality, safety and warranty for goods or services;

(e)  determining the rules respecting the terms and conditions of calculation and disclosure of the conditions of payment, the credit rate and credit charges in a contract, an example chart or another document or in advertising;

(f)  identifying the contracts that, notwithstanding section 57, constitute contracts made by an itinerant merchant;

(g)  determining the conditions of renewal or extension of credit, or those of credit resulting from a consolidation of debts;

(h)  determining the content, the physical presentation and the position of signs required by this act;

(i)  identifying the accessories of a used automobile or a used motorcycle that are not covered by the warranty established by this act;

(j)  determining the work that does not constitute repairs within the meaning of this act;

(k)  establishing standards regarding the content and physical presentation of an advertisement;

(l)  determining the cases where security may be required, the form, terms and conditions and amount of the security and the manner of disposing of the security in case of cancellation or confiscation or for the indemnification of a consumer or the recovery of a fine;

(m)  fixing the terms and conditions according to which the distance covered by an automobile before a new odometer is installed is to be indicated;

(n)  determining the qualifications required of any person applying for a permit or the renewal of a permit, or in the case provided for in section 337, the transfer of a permit, the conditions he must fulfil, the information and documents he must furnish and the duties he must pay;

(o)  determining standards, conditions and modes and procedures for the receipt and keeping of sums deposited in trust;

(p)  establishing rules for the keeping of merchants’ registers, accounts, books and records to the extent that consumer protection is involved;

(q)  exempting, on such conditions as it may determine, an advertisement from the application of section 248;

(r)  exempting, in whole or in part, from the application of this act, any class of persons, goods, services or contracts that it determines.

1978, c. 9, s. 350.