P-40.1 - Consumer Protection Act

Section 292 Disposition versions

2006-12-14

292. It is the duty of the Office to protect consumers and, to that end,

(a)  to supervise the application of this Act and of any other Act under which it is charged with such supervision;

(b)  to receive complaints from consumers;

(c)  to educate and inform the population on matters of consumer protection;

(d)  to carry out studies respecting consumer protection and where required, make recommendations to the Minister;

(e)  to promote and subsidize the establishment and development of consumer protection services or bodies and to cooperate with such services and bodies;

(f)  to make merchants, manufacturers and advertisers aware of consumer needs and demands;

(g)  to promote the interests of consumers before those governmental bodies whose activities affect consumers;

(h)  (paragraph repealed);

(i)  to cooperate with the various governmental departments and bodies of Québec in matters of consumer protection and to coordinate the work done by such departments and bodies for such purpose;

(j)  (paragraph repealed).

1978, c. 9, s. 292; 2006, c. 56, s. 8.

1979-04-04

292. It is the duty of the Office to protect consumers and, to that end,

(a)  to supervise the application of this Act and of any other Act under which it is charged with such supervision;

(b)  to receive complaints from consumers;

(c)  to educate and inform the population on matters of consumer protection;

(d)  to carry out studies respecting consumer protection and where required, make recommendations to the Minister;

(e)  to promote and subsidize the establishment and development of consumer protection services or bodies and to cooperate with such services and bodies;

(f)  to make merchants, manufacturers and advertisers aware of consumer needs and demands;

(g)  to promote the interests of consumers before those governmental bodies whose activities affect consumers;

(h)  to evaluate goods and services offered to consumers;

(i)  to cooperate with the various governmental departments and bodies of Québec in matters of consumer protection and to coordinate the work done by such departments and bodies for such purpose;

(j)  to create, by regulation, consumer protection regional advisory councils for the regions designated by it, to determine their composition, functions, duties and powers, and their administrative modes and procedures, and to provide emoluments to their members.

1978, c. 9, s. 292.