Consolidated Statutes and Regulations
Consolidated Statutes
Consolidated Regulations
Annual Statutes and Regulations
Annual Statutes
Annual Regulations
Additional information
Québec Official Publisher
What’s new?
Information note
Policy of the Minister of Justice
Laws: Amendments
Laws: Provisions not in force
Laws: Provisions brought into force
Annual Statutes: PDF versions since 1996
Regulations: Amendments
Annual Regulations: PDF versions since 1996
Court Decisions
S-6.3 - Act respecting Services Québec
Section 18
Disposition versions
18. Services Québec must adopt a policy for the examination and handling of the complaints it receives in respect of its service delivery operations.
Services Québec reports on the policy in its annual management report and states the number and nature of the complaints received and the means used to settle the complaints.
