Ministère de l'Emploi et de la Solidarité sociale
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S-4.2 - Act respecting health services and social services

Section 76.10
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76.10. Once a year and whenever so required by the agency, the board of directors of an institution must report to the agency on the application of the complaint examination procedure, on user satisfaction and on the enforcement of user rights.
2001, c. 43, s. 41; 2005, c. 32, s. 40.
76.10. Once a year and whenever so required by the agency, the board of directors of an institution must transmit a report on the application of the complaint examination procedure and the improvement of the quality of services to the regional board.
2001, c. 43, s. 41; 2005, c. 32, s. 40.
76.10. Once a year and whenever so required by the regional board, the board of directors of an institution must transmit a report on the application of the complaint examination procedure and the improvement of the quality of services to the regional board.
2001, c. 43, s. 41.
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