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S-4.2 - Act respecting health services and social services
Section 74
Disposition versions
74. No civil action may be instituted by reason or in consequence of a complaint made in good faith under this chapter, whatever the conclusions issued following its examination.
Nothing in this provision shall operate to restrict the right of any person or the person’s successors to exercise a remedy based on the same facts as those on which a complaint is based.
74. The complaint may be made in writing or verbally.
The complaints officer responsible for the application of the complaints examination procedure must assist or ensure that assistance is given to the person who requires it for the formulation of his complaint or for any step he wishes to take in relation to that complaint.
74. The complaint may be made in writing or verbally. The senior management officer of the regional board must, however, inform the person who has made a verbal complaint that only a complaint in writing may give rise to the remedy before the complaints commissioner appointed under section 55.
The senior management officer must assist or ensure that assistance is given to the person who requires it for the formulation of his complaint or for any step he wishes to take in relation to that complaint.
