100.0.1. Subject to section 99, within 15 days after receiving the in-house examination file for the complaint referred to in section 97, the Régie shall call the complainant and the electric power carrier or the distributor to a conference.
The purpose of the conference is to(1) plan the conduct of the examination of the complaint;
(2) examine any matter that may simplify or accelerate the examination of the complaint; and
(3) formally invite the parties to enter into mediation to resolve the complaint.
Within 15 days after the conference, the complainant and the electric power carrier or the distributor shall inform the Régie in writing of their willingness or unwillingness to enter into mediation and, in the latter case, give the reasons.
The reasons given by the electric power carrier or the distributor to justify its unwillingness to enter into mediation shall be made public by the Régie.
2016, c. 352016, c. 35, s. 111.