45.1. If the director decides not to accept a report, he must notify the person who reported the situation.
In addition, where the situation requires it, the director must inform the child and the child’s parents of the services and resources available in their community and the conditions of access to them. If they consent to it, the director must direct them to the institutions, bodies or persons best suited to assist them and forward the information relevant to the situation to the service provider. The director may advise the child and the child’s parents on the choice of persons or bodies available to accompany or assist them.