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P-32.01 - Act respecting the National Student Ombudsman
Section 44
Disposition versions
44. Regional student ombudsmen must, within 20 working days after receiving a complaint, complete the examination of the complaint and determine the conclusions and, if applicable, the recommendations they consider advisable to make to the school service centre or private educational institution.
Regional student ombudsmen send their conclusions and recommendations as well as the information they hold relating to the complaint to the National Student Ombudsman. The National Student Ombudsman then has five working days to inform the regional student ombudsmen of his or her intention to examine the complaint.
Where the National Student Ombudsman examines the complaint, he or she has 10 working days to complete the examination and, if he or she considers it advisable, substitute his or her conclusions or recommendations for those of the regional student ombudsman. The National Student Ombudsman may, for the purposes of examining the complaint, conduct an investigation.
On the expiry of the time limit prescribed in the first, second or third paragraph, as applicable, the regional student ombudsmen inform the complainant and the school service centre or private educational institution in writing of the conclusions and the grounds on which they are made and of any recommendations.
If the complaint concerns an act of sexual violence and it was sent in accordance with section 37, the regional student ombudsmen inform, in the manner set out in the preceding paragraph, the principal of the institution or the person designated by the private educational institution concerned.
If the processing of the complaint is not completed within 25 working days after it is received, the regional student ombudsmen so inform the complainant and the school service centre or private educational institution, indicating the reasons for an extension.
The time limit provided for in the previous paragraph is extended by the number of days equivalent to the period during which the processing of the complaint was suspended under the third paragraph of section 34 or section 40, as applicable.
Not in force
44. Regional student ombudsmen must, within 20 working days after receiving a complaint, complete the examination of the complaint and determine the conclusions and, if applicable, the recommendations they consider advisable to make to the school service centre or private educational institution.
Regional student ombudsmen send their conclusions and recommendations as well as the information they hold relating to the complaint to the National Student Ombudsman. The National Student Ombudsman then has five working days to inform the regional student ombudsmen of his or her intention to examine the complaint.
Where the National Student Ombudsman examines the complaint, he or she has 10 working days to complete the examination and, if he or she considers it advisable, substitute his or her conclusions or recommendations for those of the regional student ombudsman. The National Student Ombudsman may, for the purposes of examining the complaint, conduct an investigation.
On the expiry of the time limit prescribed in the first, second or third paragraph, as applicable, the regional student ombudsmen inform the complainant and the school service centre or private educational institution in writing of the conclusions and the grounds on which they are made and of any recommendations.
If the complaint concerns an act of sexual violence and it was sent in accordance with section 37, the regional student ombudsmen inform, in the manner set out in the preceding paragraph, the principal of the institution or the person designated by the private educational institution concerned.
If the processing of the complaint is not completed within 25 working days after it is received, the regional student ombudsmen so inform the complainant and the school service centre or private educational institution, indicating the reasons for an extension.
The time limit provided for in the previous paragraph is extended by the number of days equivalent to the period during which the processing of the complaint was suspended under the third paragraph of section 34 or section 40, as applicable.
