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P-32.01 - Act respecting the National Student Ombudsman
Section 25
Disposition versions
25. The person in charge of processing complaints must, within 15 working days after receiving the complaint, give the complainant and the person directly concerned by the complaint a written opinion on the merits of the complaint and specify any corrective measures the person in charge considers appropriate.
If the complaint concerns the follow-up on a report or complaint concerning an act of bullying or violence, the opinion is given to the complainant and the principal of the educational institution.
The person in charge of processing complaints must, before giving an opinion on the merits of the complaint, give the complainant and the person directly concerned by the complaint or the person’s immediate supervisor the opportunity to be heard and, where applicable, invite the person or the person’s supervisor to remedy the situation which gave rise to the complaint.
Not in force
25. The person in charge of processing complaints must, within 15 working days after receiving the complaint, give the complainant and the person directly concerned by the complaint a written opinion on the merits of the complaint and specify any corrective measures the person in charge considers appropriate.
If the complaint concerns the follow-up on a report or complaint concerning an act of bullying or violence, the opinion is given to the complainant and the principal of the educational institution.
The person in charge of processing complaints must, before giving an opinion on the merits of the complaint, give the complainant and the person directly concerned by the complaint or the person’s immediate supervisor the opportunity to be heard and, where applicable, invite the person or the person’s supervisor to remedy the situation which gave rise to the complaint.
