23. A student or child referred to in section 16 or the parents of that student or child who are dissatisfied with a service they received, are receiving, ought to have received or require from the school service centre may file a complaint with the person directly concerned by the complaint or with the person’s immediate supervisor.
If the complaint is filed with a personnel member of an educational institution, the member informs the principal of the institution without delay.
2022, c. 172022, c. 17, s. 23.