G-1.021 - Act respecting the governance of the health and social services system

Section 707 Disposition versions

Not in force

Not in force

707. The national service quality and complaints commissioner sees to the adequate and optimal application of the provisions of this Part and to the processing of reports of maltreatment made within the scope of the anti-maltreatment policy adopted under the Act to combat maltreatment of seniors and other persons of full age in vulnerable situations (chapter L-6.3).

To that end, the national commissioner fosters concerted action between service quality and complaints commissioners and medical examiners as well as the sharing of good practices applicable in the exercise of their functions. The national commissioner also sees to it that commissioners and medical examiners receive training relevant to the exercise of their functions.

In addition, the national commissioner provides support to any service quality and complaints commissioner or medical examiner who requires it, with due regard to the confidentiality of the records. The national commissioner may thus give them an opinion on the means to be favoured and the solutions to be considered in dealing with a problem related to the exercise of their functions.

The national commissioner may recommend to Santé Québec any measure that could improve the application of the provisions referred to in the first paragraph and enhance the exercise of the functions of the service quality and complaints commissioners and the medical examiners.

2023, c. 34, s. 707.