G-1.021 - Act respecting the governance of the health and social services system

Section 56 Disposition versions

2024-05-06

56. The national watchdog committee sees to it that Santé Québec’s board of directors exercises its functions and powers in such a manner as to promote the quality of health services and social services and respect for users’ rights.

To that end, the committee must, in particular,

(1)  analyze the reports and recommendations sent to Santé Québec by the national service quality and complaints commissioner or by the Health and Social Services Ombudsman;

(2)  establish systemic links between those reports and recommendations and draw from them the conclusions necessary to make recommendations under subparagraph 3;

(3)  make recommendations to Santé Québec’s board of directors on the actions to be taken following those reports or recommendations in order to improve the quality of services;

(4)  ensure follow-up, with Santé Québec’s board of directors, of the board’s implementation of the recommendations made under subparagraph 3;

(5)  see to the monitoring of the exercise of the functions and responsibilities of the watchdog committees established by institution boards of directors and by private institutions’ boards of directors;

(6)  see that the national service quality and complaints commissioner and the service quality and complaints commissioners have the human, material and financial resources necessary to exercise their functions; and

(7)  exercise any other function that Santé Québec’s board of directors considers useful in fulfilling the mandate entrusted to the committee under the first paragraph.

2023, c. 34, s. 56.

Not in force

Not in force

56. The national watchdog committee sees to it that Santé Québec’s board of directors exercises its functions and powers in such a manner as to promote the quality of health services and social services and respect for users’ rights.

To that end, the committee must, in particular,

(1)  analyze the reports and recommendations sent to Santé Québec by the national service quality and complaints commissioner or by the Health and Social Services Ombudsman;

(2)  establish systemic links between those reports and recommendations and draw from them the conclusions necessary to make recommendations under subparagraph 3;

(3)  make recommendations to Santé Québec’s board of directors on the actions to be taken following those reports or recommendations in order to improve the quality of services;

(4)  ensure follow-up, with Santé Québec’s board of directors, of the board’s implementation of the recommendations made under subparagraph 3;

(5)  see to the monitoring of the exercise of the functions and responsibilities of the watchdog committees established by institution boards of directors and by private institutions’ boards of directors;

(6)  see that the national service quality and complaints commissioner and the service quality and complaints commissioners have the human, material and financial resources necessary to exercise their functions; and

(7)  exercise any other function that Santé Québec’s board of directors considers useful in fulfilling the mandate entrusted to the committee under the first paragraph.

2023, c. 34, s. 56.