412. The president and executive director of a territorial institution must ensure the supply of services required given the social and health needs and the distinctive characteristics of the population of each territory for which the territorial institution is responsible. To that end, the president and executive director(1) defines and establishes mechanisms for the reception, referral and follow-up of users;
(2) introduces mechanisms or enters into agreements with the service providers forming the network;
(3) takes in charge, accompanies and supports persons, especially those with particular and more complex needs, in order to provide, within the network, the continuity of service required by their state of health; and
(4) together with the territorial departments of family medicine and specialized medicine, creates conditions that foster accessibility to general and specialized medical services and their continuity and networking, focusing in particular on accessibility(a) to technical diagnostic facilities for all physicians;
(b) to clinical information, including the results of diagnostic tests such as laboratory tests and medical imaging, drug profiles and record summaries; and
(c) to specialists by family physicians with a view to the hierarchization of services.