G-1.021 - Act respecting the governance of the health and social services system

Section 156 Disposition versions

Not in force

Not in force

156. The watchdog committee is mainly responsible for ensuring the follow-up, with the institution board of directors, of the following recommendations:

(1)  the recommendations made by the service quality and complaints commissioner regarding

(a)  complaints or interventions made in accordance with the provisions of this Act; and

(b)  reports of maltreatment made within the scope of the anti-maltreatment policy adopted under the Act to combat maltreatment of seniors and other persons of full age in vulnerable situations (chapter L-6.3); and

(2)  the recommendations of the Health and Social Services Ombudsman regarding

(a)  complaints made in accordance with the provisions of the Act respecting the Health and Social Services Ombudsman (chapter P-31.1); and

(b)  interventions made in accordance with the provisions of that Act.

The committee is also responsible for overseeing all the activities of the other entities established within the institution to exercise responsibilities relating to accessibility to services, the pertinence, quality, safety or effectiveness of the services provided, respect for users’ rights or the handling of user complaints, and for ensuring follow-up of the recommendations of those other entities.

2023, c. 34, s. 156.