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G-1.021 - Act respecting the governance of the health and social services system
Section 728
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Not in force
728. The content of a complaint record is determined by regulation of Santé Québec.
Despite any contrary provision of this Act, no document contained in a complaint record may be filed in the record of a personnel member or of a physician, dentist or midwife practising within the institution. Likewise, no information making it possible to know that a complaint has been made may be filed in the record of the user concerned.
However, the conclusions, including reasons, and any recommendations made by a medical examiner under section 690, or the conclusion drawn by a review committee under section 695, must be filed in the record of the professional concerned by the complaint.
Anyone holding a complaint record must send it to the person responsible for handling the complaint in accordance with this Part.
