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G-1.021 - Act respecting the governance of the health and social services system
Section 684
Disposition versions
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684. If, during the examination of a complaint, the commissioner becomes aware of a practice or conduct of a personnel member that raises questions of a disciplinary nature, the commissioner notifies the person having the authority to take the appropriate disciplinary measures within the public institution or for the authorization holder or provider concerned by the complaint. In such a case, the recommendations made under subparagraph 2 of the first paragraph of section 680 may also concern those questions.
The person with that authority must investigate the practice or conduct involved and take any measures that they consider appropriate. Unless the commissioner has informed that person that the complaint has been referred to the professional order concerned, the person must, when of the opinion that it is warranted due to the seriousness of the complaint, inform the professional order concerned. The person must do the same when the examination of the complaint leads to disciplinary measures being taken. The person must report periodically to the commissioner on the investigation and on any measures taken.
The commissioner in turn reports on the above to the complainant and, if applicable, informs the complainant of the fact that the professional order concerned has been informed of the situation.
