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G-1.021 - Act respecting the governance of the health and social services system
Section 673
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Not in force
673. The commissioner may handle a complaint in accordance with section 698 rather than in accordance with the provisions of this Title, except
(1) a complaint filed by a user or their representative with regard to the health services or social services that they received, ought to have received, are receiving or require; or
(2) a complaint filed by a person or their representative with regard to the services in the field of health and social services that they received, ought to have received, are receiving or require.
Where the commissioner decides to handle a complaint in accordance with section 698, the commissioner must notify the complainant of the date on which the complaint was received and of the nature of the process according to which the complaint will be handled.
