G-1.021 - Act respecting the governance of the health and social services system

Section 158 Disposition versions

Not in force

Not in force

158. The watchdog committee sees to it that the institution board of directors carries out in an effective manner the functions conferred on it by subparagraph 2 of the first paragraph of section 151 and any other function it exercises, where applicable, in relation to service quality.

To that end, the watchdog committee must, in particular,

(1)  analyze the reports and the recommendations sent to the institution board of directors concerning accessibility to services, the pertinence, quality, safety or effectiveness of the services provided, respect for users’ rights or the handling of user complaints;

(2)  establish systemic links between those reports and those recommendations and draw from them the conclusions necessary to make recommendations under subparagraph 3;

(3)  make recommendations to the institution board of directors on the action to be taken following those reports or those recommendations in order to improve access to services and the quality of user services;

(4)  ensure the follow-up, with the institution board of directors, of the board’s implementation of the recommendations made under subparagraph 3;

(5)  promote joint action and cooperation among the actors concerned by subparagraph 1; and

(6)  exercise any other function that the institution board of directors considers useful in fulfilling the mandate entrusted to the committee under the first paragraph.

2023, c. 34, s. 158.