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C-67.3 - Act respecting financial services cooperatives

Section 243.1
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243.1. The board of directors shall also receive complaints from members, inform the board of supervision when a complaint has to do with the rules of ethics or professional conduct, and reply to the complainant.
A complainant who is not satisfied with the board’s reply may file a complaint with the federation.
The federation may make recommendations to the credit union in connection with a complaint filed with it.
2005, c. 35, s. 9.
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