21.0.3. A public body must provide equitable resolution of complaints filed with it in the course of the tendering or awarding of a public contract. It must, for that purpose, establish a procedure for receiving and examining complaints.
The public body must make the complaint procedure available on its website.
To be admissible, a complaint must be sent electronically to the person in charge identified in the procedure or, failing that, to the chief executive officer of the public body. A complaint referred to in section 21.0.4 must be filed on the form determined by the Autorité des marchés publics under section 45 of the Act respecting the Autorité des marchés publics (chapter A-33.2.1).
2017, c. 272017, c. 27, s. 961; 2022, c. 182022, c. 18, s. 1091.