41. The Authority examines the complaint records that are sent to it.
The Authority may, with the parties’ consent, act as conciliator or mediator or designate a person to act as such.
In addition, the Authority may invite a third party to participate in the conciliation or mediation, if it considers that such participation could contribute to resolving the situation that gave rise to a complaint.
2020, c. 212020, c. 21, s. 41.