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A-6.01 - Public Administration Act
Section 7
Disposition versions
7. A department or body that provides services directly to the public must
(1) remain receptive to public expectations;
(2) simplify service delivery rules and procedures to the greatest extent possible;
(3) encourage its employees to provide quality services and to collaborate in achieving the results targeted by the department or body.
Where the department or body considers it appropriate, it shall inform users of the cost of its services.
