45. A complaint must be filed electronically with the Authority in the form it determines and in accordance with the procedure it establishes. The procedure must, in particular,(1) specify how a complaint must be filed and how complaints are processed;
(2) indicate the information the complaint must include; and
(3) allow the complainant and the chief executive officer of the public body referred to in the complaint to submit observations.
The Authority must publish the procedure on its website.
2017, c. 272017, c. 27, s. 45.