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A-32 - Act respecting insurance

Section 285.29
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285.29. Every insurer must provide equitable resolution of complaints filed with the insurer. To that end, an insurer must establish a policy dealing with
(1)  the examination of complaints and claims filed by persons having an interest in a product or service it has provided;
(2)  the resolution of disputes pertaining to a product or service it has provided.
2002, c. 45, s. 233; 2002, c. 70, s. 119.
285.27. Every insurer must provide equitable resolution of complaints filed with the insurer. To that end, an insurer must establish a policy dealing with
(1)  the examination of complaints and claims filed by persons having an interest in a product or service it has provided;
(2)  the resolution of disputes pertaining to a product or service it has provided.
2002, c. 45, s. 233.
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