C-26, r. 197 - Code of ethics of physical therapists and physiotherapy technologists

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46. In no circumstances may a member, on being informed of an inquiry into the member’s professional conduct or competence or that of his or her partners or employees of his or her partnership, or on being served with a complaint lodged against the member, partner or employee, communicate with the client or person who requested the inquiry, without the prior written authorization of the syndic or assistant syndic.
O.C. 633-2007, s. 46.