14. The operator of a private seniors’ residence must make a call-for-help system available to each resident, enabling the resident to obtain, quickly and at all times, assistance from a staff member responsible for emergency calls. The person must be physically present in the residence and ensure access inside the residence by the emergency services, if applicable.
The call-for-help system may be fixed or mobile. If it is fixed, it must be accessible from the resident’s bed, in each of the private bathrooms or washrooms attached to the room or apartment, and in each shared bathroom or washroom of the residence.
The resident or the resident’s representative may refuse in writing the use of a mobile call-for-help system, where applicable.