21. The operator must encourage self-administration.
If a resident self-administers medication but chooses to use the distribution service, the operator must respect the following rules:(1) a person in charge must be designated to supervise the distribution of medication;
(2) medication in the name of each resident must be stored under lock and key, in a cupboard reserved for that purpose or, if required, in a refrigerated area; and
(3) the person distributing medication must ensure that the person to whom the medication is distributed is the person to whom the medication is intended.