18. The operator must, before providing services, have a consent form signed by the person who intends to use the services or the person’s legal representative.
The form must indicate that the person or the person’s legal representative has, before receiving services, received information on(1) the residents’ rights and responsibilities;
(2) the approach used by the operator;
(3) the type and duration of the services proposed;
(4) the conditions for a residential stay;
(5) the cost of all the services and the method of payment;
(6) the rules governing a residential stay; and
(7) the procedure for the management, archiving and destruction of files.