19. The emergency plan in the event of a disaster of a 9-1-1 emergency centre must contain(1) the procedures to follow according to the emergency situation, including an evacuation procedure and containment measures;
(2) the contact information of the emergency responders of the municipality where it is located;
(3) the instructions relating to the implementation and execution of the plan for the persons in charge and staff members;
(4) the location of portable fire extinguishers and other fire protection equipment;
(5) evacuation routes to outside meeting places; and
(6) the emergency procedure applicable to its backup centre.
The centre must inform all staff members of the content of the plan and carry out exercises, twice a year, to test its application.