For that purpose, the producer must, from 1 November 2022, begin a process with each authority to enter into a contract which, once signed, must specify at least(1) the location, number, type and layout of the return sites that will be installed;
(2) the person responsible for installing the return site or sites and the person responsible for managing the return site or sites;
(3) the terms and conditions applicable to the access to the return sites and their business hours;
(4) the type of devices that may be installed at a return site and the person responsible for their purchase or leasing, maintenance and replacement;
(5) the terms and conditions applicable to the maintenance and replacement of the devices installed;
(6) the number of redeemable containers that it will be possible to return at each visit;
(7) if the installation of a bulk return point is planned, the types of recipients that may be used to return redeemable containers;
(8) the management mode for the return sites;
(9) the terms and conditions applicable to the storing of the redeemable containers returned and the special arrangements that will be needed to prevent the inconveniences caused by odours, vermin and wildlife;
(10) the mode or modes for refunding deposits that will be offered;
(11) the terms and conditions applicable to client service at the return sites;
(12) the terms and conditions applicable to the refunding by the producer to the manager of a return site the deposits that the manager has refunded for the return of redeemable containers;
(13) the management process for the containers that are non-returnable or the redeemable containers that are rejected by a device, and for the recipients used to transport containers, whether redeemable or non-returnable, that are abandoned at a return site;
(14) the terms and conditions applicable for collecting redeemable containers and containers and recipients referred to in subparagraph 13 from the return sites, including the frequency of collection;
(15) the information, awareness and education measures that will be implemented for the inhabitants of the territory concerned, including the information that will be posted concerning return sites and the language used for that purpose;
(16) the information and documents that must be submitted to the producer, and the frequency and mode of submission;
(17) a schedule for the implementation of the obligations set out in the contract;
(18) the duration of the contract;
(19) the terms and conditions applicable for modifying, cancelling and renewing the contract; and
(20) the dispute resolution method.