2.02. A client or person who has a dispute with a member about the amount of an account, may, even if the amount was paid, partly or fully, file a written application for conciliation with the conciliator within 60 days of the date of receipt of the account.
Where the amount of the account has been withdrawn or withheld by the member from the funds that he holds or receives for or on behalf of the client, the period runs from the day on which the client becomes aware of the withdrawal or withholding.
R.R.Q., 1981, c. I-9, r. 8, s. 2.02; O.C. 822-95, s. 3; O.C. 1328-2001, s. 4.