10. The Student Ombudsman may, upon summary examination, dismiss a complaint if, in the Student Ombudsman’s opinion, it is frivolous, vexatious or made in bad faith.
The Student Ombudsman may also refuse or cease to examine a complaint if the Student Ombudsman has reasonable cause to believe that intervening would clearly serve no purpose or the length of time having elapsed between the events that gave rise to the dissatisfaction of the user and the filing of the complaint makes it impossible to examine the complaint.