3.04.03. The decision shall be a majority decision of the members of the council; failing a majority decision, the decision shall be taken by the chair.
The decision shall be substantiated and shall be signed by all the members. Where a member refuses or is unable to sign, the others shall mention that fact and the decision shall have the same effect as though it were signed by all the members.
In its decision, the council may uphold or reduce the amount of the account in dispute, determine the reimbursement or payment to which a party may be entitled, and rule on the amount that the client acknowledges owing and that accompanied his application for arbitration.
The decision shall be filed with the secretary of the Order. It shall be immediately sent to the parties or to their advocates.
R.R.Q., 1981, c. I-10, r. 8, s. 3.04.03; O.C. 1428-92, s. 6.