40. In addition to the specific rules prescribed under the Act, a member who is in possession of documents covered by an application for access or correction on the part of a client must deal with this request promptly, and in no event later than 20 days following reception of such application.
A member who has not responded within 20 days of receiving such application shall be deemed to have refused it.
O.C. 672-90, s. 40; O.C. 1087-2000, s. 1.