49. Access to the information in a record shall be free of charge. However, chartered administrators may require reasonable charges from a client who makes a request referred to in section 48 so long as the charges do not exceed the cost for reproducing or transcribing the documents or the cost for transmitting a copy of them.
A chartered administrator who requires such charges shall inform the client of the approximate amount payable before proceeding with the transcription, reproduction or transmission of the documents or copies requested.