P-32.01 - Act respecting the National Student Ombudsman

Full text
98. The examination of complaints by a Student Ombudsman in progress on the date of coming into force of section 23 of this Act is continued in accordance with section 220.2 of the Education Act (chapter I-13.3) and with the complaint examination procedure established by the school service centre under that section, as it read before being amended by section 89 of this Act. The Student Ombudsman has 30 days after that date to complete the examination of complaints. Section 9 of the Education Act, as replaced by section 78 of this Act, applies, with the necessary modifications, to a recommendation of the Student Ombudsman.
Any complaint under examination at a step previous to a Student Ombudsman’s examination in accordance with the procedure referred to in the first paragraph on the same date is sent, along with all information relating to the complaint, to the person in charge of processing complaints within the school service centre. The person in charge of processing complaints must inform the complainant without delay of its reception and the time period applicable for its examination.
Despite the time periods provided for in sections 25 and 27 of this Act, the person in charge of processing complaints has 30 working days after receiving the complaints to complete the examination.
Despite the second paragraph, a request for reconsideration made in accordance with sections 9 to 12 of the Education Act, as they read before being replaced by section 78 of this Act, that was in progress on the same date is sent, along with all information relating to the complaint, to a regional student ombudsman for examination in accordance with Divisions II and III of Chapter II of this Act.
2022, c. 17, s. 98.
Not in force
98. The examination of complaints by a Student Ombudsman in progress on the date of coming into force of section 23 of this Act is continued in accordance with section 220.2 of the Education Act (chapter I-13.3) and with the complaint examination procedure established by the school service centre under that section, as it read before being amended by section 89 of this Act. The Student Ombudsman has 30 days after that date to complete the examination of complaints. Section 9 of the Education Act, as replaced by section 78 of this Act, applies, with the necessary modifications, to a recommendation of the Student Ombudsman.
Any complaint under examination at a step previous to a Student Ombudsman’s examination in accordance with the procedure referred to in the first paragraph on the same date is sent, along with all information relating to the complaint, to the person in charge of processing complaints within the school service centre. The person in charge of processing complaints must inform the complainant without delay of its reception and the time period applicable for its examination.
Despite the time periods provided for in sections 25 and 27 of this Act, the person in charge of processing complaints has 30 working days after receiving the complaints to complete the examination.
Despite the second paragraph, a request for reconsideration made in accordance with sections 9 to 12 of the Education Act, as they read before being replaced by section 78 of this Act, that was in progress on the same date is sent, along with all information relating to the complaint, to a regional student ombudsman for examination in accordance with Divisions II and III of Chapter II of this Act.
2022, c. 17, s. 98.