41.2. A mixed enterprise company must provide equitable resolution of complaints filed with it in the course of the awarding of a contract through a public call for tenders. It must, for that purpose, establish a procedure for receiving and examining the complaints filed.
The mixed enterprise company shall make the procedure available at all times by publishing it on its website or, if it does not have a website, on the website of the municipal entities that founded it whose address it shall give public notice of at least once a year.
To be admissible, a complaint must be sent electronically to the person in charge identified in the procedure. A complaint under section 41.3 must be filed on the form determined by the Autorité des marchés publics under section 45 of the Act respecting the Autorité des marchés publics (chapter A-33.2.1).