168.1.4. A complainant whose complaint has been registered in the complaints register may, if dissatisfied with the dealer’s or adviser’s processing of the complaint or the outcome, request the dealer or adviser to have the complaint record examined by the Authority.
The dealer or adviser is required to comply with the complainant’s request and send the record to the Authority.
2002, c. 45, s. 630; 2004, c. 37, s. 90; 2009, c. 25, s. 32; 2018, c. 232018, c. 23, s. 6851.