A-33, r. 10 - Regulation respecting the conciliation and arbitration procedure for accounts of members of the Ordre des audioprothésistes du Québec

Section 9 Disposition versions

2012-09-01

9. If conciliation does not lead to an agreement within 30 days of the date of receipt of the application for conciliation, the syndic must, within the following 30 days, send a conciliation report by registered mail to the client and the hearing-aid acoustician.

The report must contain, where applicable, the following information:

(1)  the amount of the account for fees in dispute;

(2)  the amount that the client acknowledges owing;

(3)  the amount that the hearing-aid acoustician acknowledges having to reimburse or is willing to accept in settlement of the dispute; and

(4)  the amount suggested by the syndic during conciliation as payment to the hearing-aid acoustician or reimbursement to the client.

The syndic must also send the client a form provided for in Schedule I and describe the procedure and deadline for submitting the dispute to arbitration.

O.C. 398-2008, s. 9.