S-4.2 - Act respecting health services and social services

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72. If the regional service quality and complaints commissioner fails to communicate his or her conclusions to the complainant within 45 days after receiving a complaint, the commissioner is deemed to have communicated negative conclusions to the complainant on the date of expiry of the time limit.
Such failure gives rise to the right to apply to the Health Services Ombudsman.
1991, c. 42, s. 72; 1998, c. 39, s. 31; 2001, c. 43, s. 41; 2005, c. 32, s. 224.
72. If the regional service quality commissioner fails to communicate his or her conclusions to the complainant within 45 days after receiving a complaint, the commissioner is deemed to have communicated negative conclusions to the complainant on the date of expiry of the time limit.
Such failure gives rise to the right to apply to the Health Services Ombudsman.
1991, c. 42, s. 72; 1998, c. 39, s. 31; 2001, c. 43, s. 41.
72. Every user of the services of a community organization referred to in section 334 and every person residing in a nursing home accredited for purposes of subsidies within the meaning of section 454 may file a complaint with the regional board on services he has or should have received from the organization or home.
Section 43, applies, with the necessary modifications to such a complaint.
1991, c. 42, s. 72; 1998, c. 39, s. 31.
72. Every user of a family-type resource referred to in section 310, or of services of a community organization referred to in section 334 and every person residing in a nursing home accredited for purposes of subsidies within the meaning of section 454 may file a complaint with the regional board on services he has or should have received from the resource, organization or home.
Section 43, adapted as required, applies to such a complaint.
1991, c. 42, s. 72.