S-4.2 - Act respecting health services and social services

Full text
57. At least once a year and whenever warranted in the opinion of the review committee, the review committee must submit a report to the board of directors of the local authority, sending a copy to the council of physicians, dentists and pharmacists of each institution in the territory of the local health and social services network, in which it describes the reasons for the complaints having given rise to an application for review since the last report, sets out its conclusions and reports on the speed of its review process ; the committee may also make recommendations, in particular for the improvement of the quality of medical, dental and pharmaceutical care or services provided in a centre operated by an institution in the territory of the local health and social services network.
A copy of the report shall also be sent to the local service quality and complaints commissioner of each institution in the territory so that its contents may be incorporated into the report submitted under section 76.10, and to the Health Services Ombudsman.
1991, c. 42, s. 57; 1998, c. 39, s. 20; 2001, c. 43, s. 41; 2005, c. 32, s. 23.
57. At least once a year and whenever warranted in the opinion of the review committee, the review committee must submit a report to the board of directors, sending a copy to the council of physicians, dentists and pharmacists, in which it describes the reasons for the complaints having given rise to an application for review since the last report, sets out its conclusions and reports on the speed of its review process ; the committee may also make recommendations, in particular for the improvement of the quality of medical, dental and pharmaceutical care or services provided in a centre operated by the institution.
A copy of the report shall also be sent to the local service quality commissioner so that its contents may be incorporated into the report submitted under section 76.10, and to the Health Services Ombudsman.
1991, c. 42, s. 57; 1998, c. 39, s. 20; 2001, c. 43, s. 41.
57. The complaints commissioner must establish a complaint examination procedure which allows the user or person or the institution, the intermediate resource, the family-type resource, the community organization, the holder of nursing home accreditation or the regional board, as the case may be, to present their views to him.
1991, c. 42, s. 57; 1998, c. 39, s. 20.
57. The complaints commissioner must establish a complaint examination procedure which allows the user or person or the institution, the family-type resource, the community organization, the holder of nursing home accreditation or the regional board, as the case may be, to present their views to him.
1991, c. 42, s. 57.